Abstract

7^th International Conference on E-Governance

(ICEG-2010)

22 - 24 April, 2010, Indian Institute of Management Bangalore (IIMB)

Paper Id:- 63
Title:- Mobile Application to Empower the Farming Community of India
Authors:- SHUBHAM SINHA, SAURABH SINHA, SUDHIR KUMAR, MITALI SAXENA, SHIVAM SINHA

Abstract:- Agriculture is India ’s most important economic sector. In the mid1990s, it provided about one-third of the gross domestic product and employed roughly two-thirds of the population. The growth of the industrial and services sectors has recently led to a decline in agriculture’s share of GDP, but it remains the largest single contributor to the Indian economy. India has 120m farmers and their produce is sold at 7,500 regulated markets by 5m middle men. As there are many small farmers and less than perfect information for stakeholders in the sector, the market is volatile to manipulation and uninformed actions.  Farmers’ participation in market and transport management is so poor that most of the time they are being forced to sell their products to local middlemen at dumped prices. Farmers get as little as 25% of the value of the final price of their raw produces against 40%-50% in America and Britain . Buyers pay a premium of up to 20% due to lack of information. The purpose of this document is to come up with a concept wherein a mobile device can be introduced to enhance the livelihood and quality of life of the farming community of India . The idea is to deliver ‘what’ the customer wants with an in-depth understanding of social structure at the grass root level. This will help the farmers to grow and diversify their businesses, generate more income and employment as well as create forward-backward linkages.

Paper Id:- 67
Title:- ‘Managing Crisis in Information Technology’: A Business Survival Strategy
Authors:- G. P. Sahu, Rajeev  Srivastava, Omdeep Gupta

Abstract:- Information technology has become an important part of the business world. IT is involved in communication and business processes across departments making the uses dependant on the technology to perform their work. In this paper the authors are focusing on how companies prepare themselves for crisis that can affect information technology within the businesses, and what types of crisis they are worrying about.
This paper contributes to the field of crisis management and shows that the growing usage of information technology in businesses demands focus. Preparation and planning is the first step in avoiding a crisis from happening.

Paper Id:- 68
Title:- Endangering Equation For E-Governance
Authors:- Dr. Hari Mohan Jha "Bidyarthi"

Abstract:- E-governance has successfully crossed the embryonic stage of the product life cycle after overcoming initial resistance by `not-tech-savvy’ community and the elephantine hurdles posed by issues like `digital divide’, `computer illiteracy’, `power shortage’, `basic versus communication infrastructure dilemma’ and so on that still remain unresolved. The mechanism has, by default, given way to some ingredients like `multiple citizen identity’, `interoperability of technology’, `diversified legal provisions’, procedural compartmentalization’, `inefficient auto-check to generate trust’ etc. that are permuting into an endangering equation for e-governance. The present paper highlights these concerns to the think tank of e-governance and attempts to search solution for the same.

Paper Id:- 69
Title:- ICT Usage in the Examination System : A Study of Himachal Pradesh University
Authors:- Mohini Bhardwaj, Amarjeet Singh

Abstract:- Abstract :-  Manual data entries from hand written data is very cumbersome job and more so it is very time-consuming and error-prone in examination system where a large volume of data is involved.  Intelligent  Character Recognition (ICR) has the potential to handle large volume of data with more efficiently. Though ICR, automatic recognition and classification of handwritten text is very complex task but it sometimes misrecognises the text which results in inaccuracy. Himachal Pradesh University has adopted ICR technology on pilot basis in some of the classes. In this paper, accuracy and efficiency of data entry from manual and ICR modes has been analysed and  discussed the web-enabled mode of data entry for better accuracy and efficiency. 

Paper Id:- 70
Title:- E-governance through Semantic web
Authors:- Anamika Rana, Amit Prakash Singh

Abstract:- In Many countries the government organizations have a very distributed structure. Different organizations that are organized at different levels provide different services to the citizens. The level of a government's service is one main factor that can affect its international competitive power. Several developing countries are realizing the role of ICT (Information & Communication Technology) can play in the governance sector and are putting into practice innovative e-governance models that may be technologically simple but are drastically changing the way information is distributed in the society. This paper depicts a model of e-governance. The main objective is to implement e-governance in an easy and cost effective way to suit with existing ICT infrastructure to provide better information and service delivery of government to the people. The complexity of government-to-constituent interactions needs to be analyzed comprehensively.

Paper Id:- 71
Title:- Employee engagement “A winning Strategy to mitigate Human capital crisis””
Authors:- Kamala Suganthi, Anil Kumar S

Abstract:- Bleak business times can rattle even the most engaged workforce. Spending cuts,   rumors and workforce reductions can easily create a climate of fear and distrust, threatening productivity. But there are steps we can take to fend off negativity. This Pod cast will explore ways to maintain and even enhance employee engagement in tough time.

Employees should be engaged thoroughly for delivering peak performance; the right supply of employees can achieve the greater return for employer’s investments in talent and rewards.

To mitigate the problem of Human Capital Crisis many suggestions had been put forth. But through this research study it is proved that through Effective Employee Engagement the problem can be faced. Employee engagement is a tool for an employer which provides an environment of trust Empowerment for the employees to outperform market expectations and provide optimum returns on investments to its stakeholders Therefore to find out the effectiveness of Employee Engagement a research study is required, through which the Organizational goals and objectives can be achieved.

The Attrition of one company is the recruiting success of another company and is vice-versa. Knowledge professionals are the life line of the   Industry.  The organizations must look at value creation and value enhancement in the process or activity that they do, and this would be one of the best strategies for the firm to retain its employees. This will enhance the companies, the chances to climb the corporate ladder, look bright.

The paper comes out with innovative strategies towards transformation mode and leaves behind the transactional mode of managing human resource.

Paper Id:- 73
Title:- DESIGN AND DEVELOPMENT OF NANOROBOT  USING ARTIFICIAL INTELLIGENT TECHNIQUES
Authors:- G.SUGU MARAN, R.MANI KANDAN

Abstract:- Currently robotics plays vital part in the research and development of industrial and manufacturing processes, biomedical applications and so on. With the growth of technology, machines are doing most of the work which are used to be carried out by humans. The need of robots for carrying out work in future is evident. Recent advances in nanotechnology lead to nanorobots, in present time all researchers and scientist highly focus on good intelligent mobile nanobot which are effectively used as nano medicine. Future medical nanotechnology has been imagined to employ nanorobots injected into the human body to perform treatment on a cellular level. But the problem is obstacle avoidance, optimal path planning, self localization and speed controlling of mobile nanobot.  Every nanobot placed inside the human body will encounter immune system as obstacles during flowing within a human body. Thus nanorobot must use strategy for avoiding and escaping from such immune system. To avoid obstacles during movement trajectory, self organized trajectory planning is required. This study proposes to use advanced soft computing approach like adaptive PSO, which is motivated from the simulation of social behavior of natural species, as a feasible approach for selforganized control of nanoscale robots to avoid obstacle throughout the movement trajectory, and also  we find out an efficient path of the nanobot using this approach at each instant of time, the algorithms ensure that under any circumstance, there would not be any collision of the nanobot with any of the dynamically changing obstacles. etc. The algorithms works on a grid of definite size with known positions of obstacles. This grid may be formed by scanning the surroundings.  We assume that the nanobot can make a limited number of moves, restricted to moving forward a unit step or tuning a unit direction. The soft computing tools calculate the most efficient next move. When these algorithms were simulated, the results obtained emphasized the following i)  Travelled without collision   ii)  Reached the appropriate destination.The simulation analysis has shown that self organized control over throughout the movement can be achieved by using proposed approach.  This was true even when the nanobots placed in highly chaotic environment.

Paper Id:- 74
Title:- The role of NGOs and International Financing Agencies in the reconstruction of Tsunami hit Karaikal
Authors:- Suraj Theruvath, Swetha Muralidharan

Abstract:- The tsunami of 26th December 2004 affected many nations - Indonesia , India , Srilanka , Thailand and Maldives were the worst affected. Gigantic tsunami waves of 3 to 10 meters hit the southern and eastern coastal areas and penetrated inland up to three kilometers causing extensive damage. There was considerable damage to lives, destruction of houses, water sources, productive assets and property.

This case study deals with the reconstruction of three Tsunami hit villages in Karaikal of Pondicherry Union Territory-Kottucherrymedu, Karaikalmedu, Kilinjalmedu taken up by international funding agencies- Swiss Solidarity, Swiss Red Cross and Development Alternatives and also the participation of various NGOs like SNEHA. Swiss Solidarity Foundation is Switzerland ’s humanitarian solidarity and fund raising platform. Swiss Red Cross is a private organization that also carries out public tasks on a mandate from Swiss Government or the cantonal authorities. Developmental Alternatives is a social enterprise established in 1983 dedicated to sustainable national development.

This paper examines the role played by the NGOs and the international funding agencies in the upliftment of the tsunami hit fishermen families of Karaikal through the construction of new houses, set up of hygienic condition around the new villages, generation of employment opportunities for the youth and the other inmates of the village and orientation of the villagers towards sanitation techniques, construction, new technologies and maintenance issues and issues.Hence,this topic offers a new perspective of looking at Microfinance where all the aspects of it were covered with respect to the rehabilitation of the downtrodden tsunami victims and also providing them with employment opportunities through the construction projects and creating other self employment institutions for women

Paper Id:- 79
Title:- e-Governance: Issues in Implementation
Authors:- Atif Iqbal, Rajiv Bagga

Abstract:- The paper is a contribution to the ongoing debate on the appropriate mechanism for good governance particularly in the developing countries like India with the involvement of Information Technology in the system of the government and for the betterment of the society. It focuses on the practices and solution for e Governance implementation and the issues related to its implementation. It highlights the benefits and challenges of implementing e-governance while considering factual speciality, pecularities, growing impact of Information Technology and need of developing and developed countries

Paper Id:- 82
Title:- NIC E-GOVERNANCE : A TOOL FOR RESOURCE DEPLOYMENT DURING GENERAL ELECTION 2009
Authors:- Pabitrananda Patnaik, Subhashree Pattnaik

Abstract:- National Informatics Centre, the backbone of e-Governance applications in India is a leading organization of developing and implementing e-Governance applications in the country. It has been successful  in the area of Information and Communication Technology through its competent professionals and state of the art technology. Election, which is a tightly time bound and  sensitive task  needs some tool for removing the biasedness in deploying the resources during the election. For this purpose, Election Commission of India takes necessary measures at every stage of election to conduct it in a free and fair manner. It needs the use of computerized systems to make it error free and unbiased resource deployment. That’s why the randomization techniques are used for successful execution of the work in deploying the resources. This study focuses on how the   General Election 2009 could be successful in deploying Polling Personnel, EVMs and Micro Observers in the state of Orissa using NIC e-Governance for conducting the simultaneous election of Parliament and Assembly constituencies. Further, the key findings of the study is that, e-Governance applications can be successfully implemented in  all the critical areas of administration in India .

Paper Id:- 83
Title:- Green Computing
Authors:- Sukritha S, Anup  K M

Abstract:- Environment is on verge of global panic as this century belongs to the extensive use of computers. With the increase in power consumption and the circuit speed there is a proportional increase in the heat emission also. They contribute more than the other greenhouse gases in global warming. In order to tackle this issue a vision has been put forth to create a green society and economy. The creation of ‘Green Computing Era’ where environmental friendly computer related systems would be found which not only helps in minimizing the impact of global warming but would also be effective and efficient.

Paper Id:- 84
Title:- Farmers Automatic Crops Selling Machine: FASAL
Authors:- Sarang Pitale

Abstract:- Today E-Governance is playing a vital role in improving the government processes and enhancing the internal and external communications of government by the relevant use of Information Technology and Internet. Agriculture provides the principal means of livelihood for over 58.4% of India 's population. Most of the people are depending upon the farming and they are illiterate also. They don’t even know that at what amount they are selling their crops, broker’s use this lose point of these farmers and forge both farmer and government. The proposed scheme can solve this problem by automating the selling process of crops directly to the government at fix rate

Paper Id:- 86
Title:- E-Governance through Government Portals:  A Case study of India
Authors:- Mangala Hirwade

Abstract:- India is one of the oldest civilizations in the world with a kaleidoscopic variety and rich cultural heritage. It is the seventh largest country by geographical area in the world. India comprises 28 States and 7 Union Territories (Uts). The present study aims to evaluate National Portal of India which provides single window access to  601e-government portals and websites in India . Ranking of the States and UTs has been done based on the number of online services they provide. The paper also focuses on the digitization of documents, acts, rules and schemes of Central and State Government departments and its availability and accessibility through government portals.

Paper Id:- 87
Title:- E WASTE MANAGEMENT - AN OBLIGATORY COMPONENT OF E-GOVERNANCE AT THIS HOUR
Authors:- Sanghita Roy, Manigrib  Bag

Abstract:- After the epoch of this millennium there was a spurt of the use of IT infrastructure in India denoting a sort of IT revolution. Most of the industrial units and service sector opted for the IT resources which includes the hardware, software and data resources. Due to product explosion the hardware and software changed the morphology, facilities etc. during the passage of time and thereby making most of the older IT equipment or hardware as obsolete. This activity cumulatively generated a huge pool  of junk hardware which is termed as e-waste. An environment friendly recycling methodology for the disposal of e-waste has become a necessity now. Most of the developed nations including USA have already prepared the framework and also guided us to a benchmark already made there. The international conventions have created reinforcement for the same which is to be finetuned according to the requirement perceived in India in various sectors. It is perhaps the right time to figure out the modus operandi for the e-waste management strategically suiting the different sectors of industries, not only to comply with the world trend but also to maintain the environment in situ and thereby helping the sustenance of  endemic flora and fauna.

Paper Id:- 183
Title:- Leveraging India Post Rural Network with ICT – Lessons from disbursement of National Rural Employment Guarantee Scheme Wages through Post Offices
Authors:- Sandhya Rani  K, Dr. P M  Sarvanan

Abstract:- e - Governance and e Government involving the use of a range of modern Information and Communication Technologies and reforming the governance systems and structures offers tremendous scope for effective, efficient service delivery and to promote democracy1. To achieve the financial inclusion agenda to make growth sustainable, inclusive and equitable, appropriate policies, programs and institutional structures for delivery become critical. India Post has a vast physical presence of post offices that play an important role in the disbursement of the National Rural Employment Guarantee Scheme wages. This paper makes a case for the urgency of enabling the post office to become a viable ‘last mile’ institutional connectivity with appropriate ICT solutions, policy changes, for facilitating electronic payment/transaction modes in the remote corners of the country. It also emphasizes the need for changing the business processes and ways of working of Post offices in India to bring in new productivity and a higher level of efficiencies.

Paper Id:- 178
Title:- Strategy for Sustainability of Micro Pension Schemes through e-Governance-A Case of Conditional Cash Transfers for Old Age Social Protection
Authors:- Dr. Kavim V Bhatnagar, Arpita Khare

Abstract:- Pension in India is synonymous with Government employment and New Pension System (NPS), rolled out in May 2009, has met with limited success. Authors opine that 4 years old Micro Pension movement precede the NPS, augers well and can, with certain challenges be replicated across India. The same has been aptly exhibited by a membership of over 2,00,000 across vulnerable groups demonstrating that ‘Poor Are Pensionable’. Paper suggests that the cost of inaction from the Government is huge while the cost of timely but positive intervention with Conditional Cash Transfers (CCTs) is affordable, efficient and effective. Paper also suggests prerequisites for designing and implementation of CCTs and optimistic use of innovative means for motivation.

Paper Id:- 95  
Title:- E- GOVERNANCE OF EDUCATIONAL INSTITUTIONS USING RFID  
Authors:- Amirthasaravanan A, Vivekanandan K  

Abstract:- Educational sector is an important place where we need the proper e-Governance and good infrastructure. A good infrastructure can be processed by technology. However, a lot of institutions are realizing the need for bringing e-Governance and technology from the paper-based procedures to their infrastructure and to the classroom. And one can now find educational institutes equipped with some of the world's best technologies like RFID to support e-Governance. Here the RFID is incorporated along with Service Oriented Architecture (SOA).SOA is extendible, flexible and fits well with the existing legacy systems. Replacing legacy systems and processing with new system & technology is not only costly but also introduces risk of malfunctioning. In this context, the traditional software architectures prove ineffective in providing the right level of cost effective and extendible Information systems across the organization boundaries. SOA provides a relatively cheap and more cost-effective solution addressing these problems and challenges. And here Prototype is developed considering major use cases involved in educational institutions. The system is taking care of maintaining attendance record, securing restricted areas, tracking the assets and the people, Fast and secures access in library and Tracking vehicles.  

Paper Id:- 102
Title:- Influence diagram analysis of eGovernment Projects  
Authors:- Abhinay Puvvala, Joydeep Guha, Sourav Saha  

Abstract:- This paper proposes a different framework for looking at eGovernment Projects. The framework is inspired from System Dynamics approach. Taking a cue from Casual Loop Diagram approach we put forward a generic influence diagram for all the eGovernment projects. With the help of this diagram major influences behind the state of a project can be analyzed and understood. The mapping of casual structures starts from the variable Success of Project and taken forward from there. In the influence diagram we also proposed few handles/control variables by which government can save a sinking project post implementation. These proposed handles are inspired from the control policy parameters in System Dynamics. Finally we used the framework to understand the reasons behind failure of 1st and 2nd implementation and success of the 3rd implementation of Bhoomi Project.  

Paper Id:- 103  
Title:- A NOVEL FRAMEWORK FOR ANALYSING E-GOVERNMENT PROJECT  
Authors:- Joydeep  Guha, Sourav Saha, Abhinay Puvvala  

Abstract:- This paper attempts to develop a framework for analysis of e-government projects. We draw valuable insights from existing frameworks and to arrive at a framework that takes care of issues relating to social acceptance and diffusion of e-government processes. The framework is based on three cross cutting issues: identification, innovation and diffusion. Through this paper we show that identification of social realities can reduce barriers to diffusion of innovations and this diffusion leads to further scope of innovation. The framework is then applied to explain the present state of two well known e-government projects from India .

Paper Id:- 104  
Title:- M-Disaster Management  
Authors:- Girish Lad, Laxmikant  Deshmukh  

Abstract:- With the tropical climate and unstable landforms, coupled with high population density, poverty, illiteracy and lack of adequate infrastructure, India is one of the most vulnerable developing countries to suffer very often from various natural disasters, namely drought, flood, cyclone, earth quake, landslide, forest fire, hail storm, locust, volcanic eruption, etc. Which strike causing a devastating impact on human life, economy and environment. Though it is almost impossible to fully recoup the damage caused by the disasters, it is possible to effectively use the latest technology to provide the timely, accurate and vital information through authorized sources to minimize the damage. Proactive approach, actions are possible to make affected prepare better in advance and in time.

The objective of this activity is to introduce the use of Mobile technology and SMS text as an effective tool to minimize the risk, pre alert and spreading the vital information in shortest time.  

Paper Id:- 105
Title:- E- Government at district level: A Case study of Jodhpur district  
Authors:- Dr.G. P  Sahu, Prabhudatt  Dwivedi  

Abstract:- E-Government is the use of information and communication technologies (ICTs) to improve the activities of government agencies. Iintervention of information and communication technologies (ICT) at district level initiatives are capable of development. Various districts in India are implementing the e-government projects for the smooth functioning of the district. In this paper e-government initiative in Jodhpur district is studied. Based on the study the strength, weakness, opportunity and threats are identified. Further SWOT /TOWS matrix is developed, in which the strategies are deduced and conclusion is given.  

Paper Id:- 108  
Title:- Political Leadership and Inclusive Governance in India  
Authors:- Suvendu Baral  

Abstract:- Political leadership is vital for increasing trust and widening governance's reach and impact. The benefit of growth ought to reach all sections of the people and specially the vulnerable and disadvantaged sections. Inclusive governance ensures that political, social and economic priorities are based on broad consensus in society. Needs, demands and rights of people are fulfilled and that the voices of the poorest and the most vulnerable are heard in decision-making over the allocation of development resources. It must include the voices of the poor, the marginalized and the underrepresented, including young people, which serve to make better policy decisions.  

Paper Id:- 109
Title:- Expeience in building decission support e-Governance system using Web GIS  
Authors:- Rama Krushna  Das, Subash Chandra  Misra, Ranajeet Kumar  Dash, B.K. Samal  

Abstract:- Now-a-days Geographical Information System (GIS) became a very good tool for e-Governance activities. Graphical  presentation of any information is much more powerful than any other sort of presentation. So it is widely used for e-Governance activities. GIS is the only application which has the potential to represent the reality along with complexities encountered in the work process of the  district administration  Thus, the deployment of GIS was crucial to the planning and execution of field work.  The use of GIS is very subjective and is tailor-made for each department depending on their business process and need. GIS can play a critical role in government   and thereby in people’s lives. As district is the basic unit of administration - a GIS system has been developed for Ganjam district of Odisha, in Web Based and Standalone format to meet the needs of e-Governance. In this paper emphasis has been given on three vital sectors i.e. Disaster Management,  NREGA monitoring  and Election.  It has been analysed  how efficiently GIS  is used  for monitoring of the above said sectors.  

Paper Id:- 164
Title:- The Role of e-Technology in Patenting Activity:  A Study of International Patent Filing System  
Authors:- Dr. B K R  Naik

Abstract:- Human development on the earth is the outcome of thousands of successful inventions in different fields of science and technology. In the early ages of human development, i.e. upto the 1st half of 15th century the inventors have invented out of their non-commercial interest. The inventors were proud to make their invention as an open source for the community. They never thought of protecting their inventions. The protection of intellectual property was started way back in 1474 (Venetian Statute of 1474 “ the first patent law). From that time, the protection of inventions started in all fields of science and technology. We have now entered the era of knowledge economy, where intellectual property is playing a vital role. The human intellect is being utilized more and more to exploit potential creative instinct for inventing new technologies towards making the life more comfortable. In this process of innovation explosion, patents have emerged as great protection tools for the innovators to protect their inventions from unlawful usage.  

The patenting process is a multi-stepped activity. It will start at the laboratory as R&D activity, the R&D output can be modified into commercially viable technology. In order to protect the invention under patent cooperation treaty (PCT) system, the inventor has to go for patenting the same. The patenting process has the steps like; filing of patent application, prior-art search and examination by international searching authority (ISA) and international searching authorities (ISAs), publication of the invention, and finally grant of patent. PCT, which provides a simplified system for international patenting, has become a major route for filing patent applications in a large number of member states.  With the advent of internet technology, the prior-art and patent search has become simple and it has saved significant time for patent grant. 

This paper analyses the usage of e-technology at various stages of patenting process under the PCT system. It will try to compare the time saving between the traditional and the modern system of patenting. It will analyze the patent filing trends by the developed & developing countries and top-10 multinationals in various research fields. It is found that the density of patent applications filed have substantially increased in the post-internet era.  

Paper Id:-15
Title:- Role of Public-Private Partnership in Public Health Delivery- A Service Sector initiative  
Author:- Vasanthi Reena  Williams  

Abstract:- Health Care is one of the major concerns of modern day contemporaries.   Whether in terms of availability of services, cost of treatment, availability of nursing staff, Hospitals, transportation inconveniences etc. In India , Health Care Sector is majorly focused by the Central and respective State Governments . A Public-Private partnership in Public Health Delivery would definitely pave way for better health care services to both the rural and urban masses. Companies need to create blue oceans in order to seize new profits and growth opportunities. The purpose of this paper is to evaluate the implementation of a feasible Public - Private Partnership in Public Health delivery for bringing about innovative strategies in the Health-Care Sector thereby identifying a market space ( Blue Ocean ). The specific objective is to determine the impact of the necessity of having a Public-Private partnership, specifically in the health care sector and to identify problems and suggest suitable solutions.  

The study has attempted to examine the awareness about healthcare and healthcare services available to individuals. The demographic dimensions taken for the study are the different age groups constituting the Universe under which the study is based. The analysis of the study is done through structured questionnaire that has been collected from respondents who have been segmented into five major segments of society namely, people between the ages, (15-25), (26-35) (36-45) (46-55) (55 and above). Data was obtained from the respondents with the sample size of 100, from different age segments. Statistical analysis was done on the data obtained. The findings and suggestions are also based on direct interviews and responses collected from different hospital management personnel, pharmacists, medical practitioners and health care personnel.  

Paper Id:-23  
Title:- A Conceptual and Policy Framework for the Development of an ICT based E-Health System in India  
Author:- Pradeep Nair  

Abstract:- Electronic Health commonly referred to as the application of information and communication technology in the health sector, has rapidly developed around the world in the last few years. Increased use of ICT is stimulating the technology absorption in health sector and is thus enabling the effective functioning of public health systems. The research paper makes us critically aware of factors driving e-health development in order to manage and promote it as a public good. The objectives include the promotion of greater use of information and communication technologies in health care systems to improve efficiency, access and accountability of health care services in India .

Going through many case studies, the paper thoroughly explores various developments taking place in e-health sector with particular focus on India . The paper also looks at the initiatives and policies at national and regional level and sheds some light on the great potentials of e-health in improvising the delivery of health care services at local and global level. The purpose of this paper is to make us realize that only effective implementation of information and communication technologies can take health care services to the common man, helping national and state governments to align their e-health services with the hanging needs of both citizens and stakeholders, as well as to develop the health economy.  

Paper Id:- 30  
Title:- A dynamic modular workflow management for Visiting Clinician and District Nurse applied to home healthcare in the UK  
Author:- Supten Sarbadhikari, Gora Datta  

Abstract:- The National Health Service (NHS) UK is focussing on improved Healthcare and Clinical Interoperability allowing accessibility to all clinicians in the NHS.  The visiting clinicians play an important role to ensure chronic disease management to provide preventive care to reduce hospital admissions and better monitoring of the elderly patients in their own houses or Care Homes.  The NHS is therefore actively looking for solutions that could enhance their objectives in a cost effective yet clinically efficient way. CAL2CAL proposes a dynamic modular approach linking web-based case management solution, Integration of diverse information within the NHS systems - clinical, business and spatial.  

Paper Id:- 34  
Title:- Health Cards of Electronic Health Records  
Authors:- Shobhit Mathur, Abhimanyu  chauhan

Abstract:-  

Paper Id:-50  
Title:- What Pharmacists Can Learn from a Review of Physician-patient E-Mail Exchange  
Authors:- Krysten Chin, Stephen Buck, Mohammed Mahbouba, Stan Kachnowski, Ilene Hollin  

Abstract:- There are few studies on e-mail communication between pharmacists and patients, but pharmacists considering using e-mail as part of a medication therapy management (MTM) program need data on which to base their decision. This paper uses a literature review of physician-patient email communication to determine similarities between physician-patient e-mail communication and pharmacis-patient e-mail communication. Similarities includes benefits such as patient involvement, reduced provider time and costs, automatic documentation, and clarity of communication and  drawbacks such as difficulty determining appropriate reimbursement models and confidentiality concerns.  

Paper Id:- 60  
Title:- mHealthcare in India : Technology and business model  
Authors:- Arunabha Mukhopadhyay  

Abstract:- Majority of the rural population in India do not have access to proper medical care in India . This can primarily be, attributed to the low doctor to patient ratio in India . Most villages are remotely located and they find it difficult to reach to the district level hospitals. In this paper we provide a Wi-fi based solution for mHelathcare solution for the rural masses. The cost of deploying a directional Wi-fi is low. 802.11g has signal strength till 11km. We suggest the use of relays and amplifiers to ensure the signal strength does not die off. We also propose that each patient be charged a nominal amount for the basic consultation and thereafter a referral charges for further treatment. This will ensure a steady inflow of cash.  

Paper Id:- 51  
Title:- Communication Trends Amongst Hospital Personnel: A Multi-Site Methodology  
Authors:- Candice Presseau, Qian Gao, Osman R.  Sayan, Stan Kachnowski, Ilene Hollin  

Abstract:- Investments in technology made to address communication tendencies of health care professionals (HCPs) in hospitals have been based on small, homogeneous samples. Objective: Identify communication patterns of hospital personnel in various-sized hospitals to obtain a diverse sample of HCPs. Methods: HCPs from four different hospitals were observed for 1-3 hours. 3,200 communication events and attributes were recorded and codified. Conclusions: Synchronous communication was predominantly. Events were characterized by interruptions (37.7%), multi-tasking (14.2%), and break-in-tasks (1.1%). Communication among HCPs was similar across hospitals. Health information technology, despite its continued growth, was seldom used for communication purposes.  

Paper ID: - 4  
Title:- Information Technology Implementation Prioritization in E-governance Implementation: An Integrated Multi Criteria Decision Making Approach  
Author:- Debendra Mahalik  

Abstract:- ICT revolution has changed the way business is done and e-governance is not an exception. The computerizations of government process, if implemented in one go may result in failure. This result in researchers and planner attention for prioritize the components of e-governance implementation. IT implementation prioritization is a major issue before the planner as there is no clear cut formula to solve this problem. This paper examines different implementation issue with respect to e-governance in a typical University education system. Two multi-criteria decision making methods (MCDM) viz. analytical hierarchy process (AHP) and technique for order preference by similarity to ideal solution (TOPSIS) are used in the paper to solve the IT implementation prioritization problem.  

Paper ID :- 5  
Title:- The study of virtualization using Cloud Computing Techniques  
Author:- Deepak Mohapatra  

Abstract:- This paper reports development of a longitudinal explorating study on the provision of highly accessible and integrative electronic cloud computing service for citizens corporate house as well as  for government. Cloud computing builds on established trends for driving the cost out of the delivery of services while increasing the speed and agility with which services are deployed. It shortens the time from sketching out an application architecture to actual deployment. This study takes an inclusive view of cloud computing that allows it to support every facet, including the server, storage, network, and virtualization technology that drives cloud computing environments to the software that runs in virtual appliances that can be used to assemble applications in minimal time. This paper discusses how cloud computing transforms the way we design, build, and deliver applications, and the architectural  considerations that enterprises must make when adopting and using cloud computing technology.  Virtualization enables a dynamic datacenter where servers provide a pool of resources that are harnessed as needed, and where the relationship of applications to compute, storage, and network resources changes dynamically in order to meet both workload and business demands.  

Paper ID:-6  
Title:- Extending a semantic e-governance grid with OKM (Object  Knowledge Model),  a frame based  knowledge representation framework  for enabling semantic/ knowledge search on the contents of the web pages  
Author :- SREE RAMA PRABHU CHIVUKULA  

Abstract:- A semantic e-governance grid comprises the application of semantic web technologies to an e-governance grid. Semantic web technologies use Semantics Web Documents (SWD) written in Resource Definition Framework (RDF) or its extension schema (RDFS) or Ontology Web Language (OWL) instead of plain HTML documents of the conventional syntactic web.  Semantic Web Search Engines (as Swoogle) are based on searching the meta-data available in the semantic web documents.  Meta data is extracted for each discovered document and relations between documents are compared. However, all the semantic web documents contain only metadata of the documents but no information or knowledge of the content of the web documents.  In this paper, a new model, Object Knowledge Model (OKM) is being presented for the purpose of Knowledge Representation and semantic/Knowledge Search on the contents of the web pages (or their abstracts).  Such Knowledge Search on the web pages provides much higher semantic search capability and accuracy than the existing web search methodologies.  A methodology for multi lingual and cross lingual Knowledge Search on the web is also presented.  

Paper ID:-11  
Title:- Strategic use of IT in the tourism Industry: A case of incredible India  
Author:- Sancharan Roy  

Abstract:- Tourism is the largest service industry in India , with a contribution of 6.23% to the national GDP and 8.78% of the total employment in India . The intense competition in today’s business environment means that tourism and hospitality industry have to work hard to maintain and develop their competitiveness. The success of a business, to certain extent, depends on its ability to acquire and utilize updated information to assist its management and marketing processes. Hence, Information Technology (IT) assists organization to manage information dynamically and influences business competitiveness through assisting decision makers to make appropriate investments and decisions. Incredible India (URL: www.incredibleindia.org ) has widely adopted IT to reduce costs, enhance operational efficiency, and most importantly to improve service quality and customer experience. This paper describes the website’s background, analyzes the functions and services that are offered by the website, and evaluates the website’s usefulness.  

Paper Id:- 13  
Title:- Effective Implementation of E-Governance for Citizen-Centric Governance in India  
Author:- Manas Ranjan Kabat, Arundhati  Ghadai  

Abstract:- The diversified social, economical and cultural condition of India raises a lot of new challenges for citizen centric governance through the implementation of e-governance projects. The main objective of the citizen-centric governance is to bridge the gap between the government and citizens by providing productive, interactive and transparent governance. However, the studies in the earlier e-governance projects in India show that 15 percent of e-governance projects are fully successful. In this paper, we identify the challenges for effective implementation of e-Governance. We also and propose a solution to meet the challenges for successful implementation of e-governance for providing effective, interactive and corruption free service to the citizens.  

Paper Id:- 14  
Title:- FOOD SECURITY THROUGH IDENTITY MANAGEMENT  
Author:- Dr T Lakshmi, Srinivasa Rao Boddeti  

Abstract:- The Targeted Public Distribution System (TPDS) in India is intended to provide food grains & essential commodities at subsidized prices to the poor. The presence of a large number of bogus and duplicate ration cards is resulting in this food subsidy scheme not reaching millions of poor eligible families. In addition, a huge number of ration cards  have been issued to non-poor ineligible families. In this paper, we highlight how this has been resolved by using Biometrics. This has ensured that the duplicate  / bogus  / ineligible  cards are weeded out resulting in “One Family -One Card”.  

Paper Id:-16  
Title:- Applecation of E.Government & M.Government for Central National Capital Region  
Author:- Ram Gopal Gupta  

Abstract:- Since 1972 in Delhi , traffic has increased by a whopping trend of 21 times; while road space/capacity only 3.7 times.  44% of road stretches are carrying more vehicles than designed for. In many respects Governance of NCTD and Central NCR is not very much successful due to heavy population of 17 M of NCTD and 23 M of CNCR.  Problems can be solved to a large extent if following two steps are taken.

1.Extend the area of “Governance of Planning” from NCTD to CNCR.
2. Add E-Governance and M-Governance to the present system of Governance; to have Planning (Physical and Financial); Co-ordination, Integration, Evaluation and Monitoring at one point in NCTD and control the system of traffic and transportation.  

Paper ID:- 8  
Title:- Towards and Open Source Private E-Grid Cloud Environmnet for Remote Rural Users in India  
Author:- SREE RAMA PRABHU CHIVUKULA  

Abstract:- The National e-Governance Plan (NeGP) proposes citizen service delivery up to the village level through various channels including village kiosks.  The citizen services to be delivered are going to be web services (as against the present simply web enabled services) based on the Service Oriented Architecture paradigm.  These Web Services expect adequate networking and computing resources for effective and efficient service delivery.  Grid computing is the new computing paradigm.  According to Gartner, computing (scientific, business and e-governance based) will be completely transformed in this decade by using grid enabled web services to integrate across the Internet to share not only information and application but also computing power.  The latest grid computing standard OGSA (Open Grid Services Architecture) integrates the power of the grid with that of the web services - both stateless and stateful, based on Service Oriented Architecture (SOA).  Leveraging the power of grid computing for e-governance takes us towards an e-governance grid for India .  Towards this objective, the existing computing networks such as NICNET with all its SAN Data Centres connected with each other and also the other state owned Data Centres and SWANs (State Wide Area Networks) are required to be connected with each other to ultimately form the e-Governance Grid of India (e-GGI).  Once this is achieved, the web services which offer citizen services will be effectively supported by the powerful resources of this e-ggI, ensuring nonstop, fast and efficient delivery, with all the due backup, mirroring and recovery features in place.  Then we can successfully operationalise Web Services Repositories at the District, State and National levels on the e-governance grid of India , thereby delivering citizen services across the country.  An architectural framework for citizen services delivery is also proposed based on e-GGI.  (1)

Remote rural areas in India comprising over 6,00,000 villages covered under over 6000 blocks have significant environmental limitations in setting up advanced IT infrastructure as Servers, Platforms and Software.     Cloud Computing approach has great promise and potential for meeting the IT infrastructural requirement of the remote rural areas of India .  With an e-governance grid as the backbone, a private cloud is being proposed to be set up for this purpose.  In this Paper the overview of approach, methodology and plan of action for implementing an open source private cloud over the e-governance grid of India is being presented.  

Paper Id:-18  
Title:- Critical evaluation of -Governance projects of 10 major states of India  
Author:- Nirmaljeet singh Kalsi , Ravi Kiran  

Abstract:- The Governments in India , both at the Center as well as the State, have been leveraging e-governance to improve the services delivery mechanism for the citizens. A study was undertaken to delve into the prerequisites for designing and developing effective e-Governance systems; and the stages to pass through to evolve into e-inclusion systems. The methodology for the study includes critical analysis of the IT Policies of 10 major States of India. The importance/ relevance of the policy factors of 10 States has been rated on a five point scale. A brief factual data/analysis of 10 selected e-Governance projects has also been undertaken to highlight the success or failure factors of such measures.  

Paper Id:-19  
Title:- The Role of Expert Centers reaching out to the society using Information and Communication Technology tools in Bangalore District  
Author:- Ramakrishnan T R  

Abstract:- The paper examines the strengths and weakness of the process followed by expert centers in the context of Bangalore experiences where a new method of monitoring quality and standards in information dissemination using Information and Communication Technology tools to the Aam Aadmi has emerged in India .

A new framework has been developed for practice at the Expert center, which has inter-reliant areas, namely perception from the audience, the quality of learning opportunities and resource management of standard and quality. The author asserts that the key factors for the strengths and weakness of the programme from expert centers are the quality of the facilitators and content delivery. It has been reasoned that facilitators and content from inter-disciplinary areas practiced in India and abroad be used. The attempt to adaptation to the alternative mode of communication using technology for interaction and learning among the largest communities in the world is causing the need for quality and standards.  

Paper Id:-26  
Title:- Is Malaysians Ready for e-Government? An Exploratory Study  
Author:- Maniam Kaliannan,Suseela Chandran, Murali Raman, Magiswary Dorasamy  

Abstract:- The adoption of information and communications technology in the commercial sectors such as e-commerce, and the growth of the Internet among the broad population, have contributed in a rising level of ease and familiarity with technologies in many contexts (e.g. communicating with people, e-marketing, online transaction and business). This has increased the expectations of citizens that public sector will provide services similar to those in the commercial sector with the same effectiveness and efficiency. E-Government is an idea and event as a result from this phenomenon. Generally, e-Government is more than just building visually pleasing websites. It is about building a better interface between citizens and the government. This paper examines the public perceptions and readiness of current services provided by Malaysian government through the various e-Government services launched in Malaysia . We surveyed about two hundred respondents (citizens of Malaysia ) on this topic. Our findings on the readiness of embracing e-Government systems and applications in Malaysia from the perspective of Malaysians, is discussed.  

Paper Id:-27  
Title:- e-Learning and its impact on the education  
Author:- Marthandam Ayyagari  

Abstract:- Globalization has connected all parts of the world and providing uniform platform for growth and development. The advent of communication technology has aided in this process. Yesterday teacher was the only assessor. Today entire world is an audience. We are in the process of transition from traditional teaching methods to e-Learning methods. There are various tools and technologies developed right from the paper based material to personal learning environment using social software. This paper primarily focuses on importance of learning and e-Learning, the rationale behind selecting various tools/methodologies, Importance of e-Learning in capacity building, education development and other transition parameters. We have analyzed students and teacher’s perceptions on e-Learning (survey results) and recommended the best-fit methodology in the current transition environment.  

Paper Id:-32  
Title:- Realizing Value from E-Government Investment  - Case of Akshaya  
Authors:- Dr.Rathan U. Kelkar, Rema Sundar  

Abstract:- Investment and expenditure on the public domain is a major function of Governments everywhere. With the advent of E-governance and the benefits possible  to the citizens, the past decade has seen wide-ranging investments in E-Government applications.

 This paper attempts to look at how best value can be realised from E-Governance Investments through the case of Akshaya of Kerala State IT Mission; the nodal IT implementation wing of the Government of Kerala. Akshaya, one of the pioneering e-governance initiatives, in Kerala and India has endeavoured to bridge the digital divide through promoting e-literacy. Apart from e-literacy, other citizen-friendly services are also being provided through the Akshaya e-kendras/centres.  

Paper Id:-33  
Title:- Identifying Thrust Areas of E-Governance in India : An Option-Profiling Approach  
Authors:- Abhishek Narain Singh, M. P. Gupta  

Abstract:- This paper talks about the e-governance practices followed in India and also provides some suggestions for effective implementation of e-government for achieving excellence in e-governance. Options Profiling technique is being used to generate some government specific as well as people oriented options to find out some critical areas of implementation for e-governance practices. This paper also highlights a need of private-public collaboration of achieving E-enabled governance in India . Some guidelines have been given in the form of thrust areas and the options have been suggested for the implementation of those areas of concern.  

Paper Id:- 39  
Title:- eTC3online - PORTAL for G-G, G-C, G-B Applications  
Authors:- SUDHIR KUMAR, ANAND PRAKASH, JITENDRA OBEROI, SAURABH SINHA, SHUBHAM SINHA  

Abstract:- "e-Governance by the senior citizens as domain experts"
Citizen Centric e-Governance methodology can be evolved for transparent, efficient, accountable system for Government Departments, Small & Big Corporate Houses to make OUR INDIA CORRUPTION FREE by providing World Class globally integrate able APPLICATION SOFTWARE & CONSULTANCY absolutely FREE for at least FIRST THREE YEARS to build a confidence among END USERS that packages being provided are dependable & bug free and finally at No Profit and No Loss to either party. Globally we have huge un trapped human resource of  60-80 years age group, retired from active service, who are intelligent, technically up-to-date, liability free, honest, have an urge  to keep fit vis-à-vis have sincere desire to contribute who could be utilized as domain expert for infrastructure development and can pave the foundations of a competitive transparent environment, to  provide a cost effective viable alternative to multinational & indigenous firms who have tendencies to mint money, corrupting the system and providing service at very high cost, beyond the reach of common men. It is conceived that all the activities of this concept shall be on line through a portal  www.etc3online.com  to be managed by senior citizens with opportunity to work in a distant neutral approach.  

Paper Id:- 40  
Title:- E-GOVERNANCE  A BOOST TO INDIAN DEMOCRACY  
Authors:- Preet Inder Singh, Richa Gupta  

Abstract:- E-Governance is the public sector’s use of Information and Communication Technologies (ICT) such as Internet, Local Area Networks, mobiles etc., with the aim of improving information and service delivery, encouraging citizen participation in the decision-making process and making government more accountable, transparent and effective and to promote democracy.
It is hoped that it will also reinforce the connection between public officials and communities thereby leading to a stronger, more accountable and inclusive democracy. E-governance is neither just about government web-site and e-mail, nor is it just about digital access to government information or electronic payments. Rather, it will bring forth new concepts of citizenship, both in terms of needs and responsibilities. This paper tries to bring forward the goals, components and stages of e-governance. The paper also discusses the origin and analysis current status of e-governance in India as well as, it throws light on the benefits of E-governance and the challenges before E-governance.  

Paper Id:-41  
Title:- Impact Measurements of PPP / PFI  
Authors:- Anil Panikar, Jamal Farooquie, Vishnu Kanhere  

Abstract:- Public Private Partnerships (PPP) or Private Finance Initiative (PFI) projects have gained popularity worldwide because of the shortage of financial resources with the government and the acknowledgement of private sector advantages. The appraisal of PPP/PFI projects relies on financial evaluation methods. Through an extensive literature review, risk factors in PPP projects have been identified. The central proposition is PPP / PFI should only be pursued where it delivers value for money (VfM), where VfM is the optimum combination of whole life cost and quality to meet the stakeholder requirement. The paper discusses a few models and evaluation techniques for PPP/PFI  involving IT Infrastructure Projects.  

Paper Id:-43  
Title:- ABOVE THE CLOUD - THE PROSPECT OF CLOUD BASED ELECTRONIC GOVERNANCE IN INDIA  
Authors:- Sanghita Roy, Nirmallya Ghosh  

Abstract:- Throughout the history of computing, there have been several paradigm shifts from mainframes to mini computing to micro processing to networked computers. On track to be the next major paradigm shift is that of cloud computing. Cloud computing is a computing platform that resides in a large data center and is able to dynamically provide servers the ability to address a wide range of needs, ranging from scientific research to e-commerce. This paper majorly discusses the nature and potential of clod computing, its various types, characteristics and benefits. Next, it explores the potential of cloud computing in E-Governance of India . Cloud computing not only offers better services for Indian Government but it adds a green touch to its E-Governance enabled transformation. At the end of the paper a brief discussion about a cloud computing project - UIDAI (Unique Identification Authority of India) of India is done. This UID project is based on an “E-Governance Cloud Platform’ which will be assembled using open architecture and components.  

Paper Id:-44  
Title:- Promoting E-governance Services through Internet Browsing Centers  
Authors:- Abdul Basit  Darem, Dr.  Suresha, Asma  Al-Hashmi  

Abstract:- All governments are trying to implement e-governance in different ways using a number of methodologies to achieve the best revenue and success. Searching for better ways to introduce these services to the citizens through different channels, we will try to explore the possibility of using the Internet Browsing Centers (IBCs) to promote the use of e-governance services. This paper sets out the findings from the face-to-face interview with the Internet browsing Centers’ managers; it is an attempt to identify major issues and challenges for local government in promoting online services through IBCs. The data collected shows that there is a willingness to promote e- governance services in IBCs, however there is a lack of ability of IBCs to promote access to e- governance services.  

Paper Id:- 46  
Title:- Organizational effectiveness of Data Centers: An exploratory field study  
Authors:- Ajay  Ahuja, Vinayshil  Gautam  

Abstract:- Data Centers are integral part of any IT enabled service. They form the backbone of any IT infrastructure and host the IT equipment like servers and storage, along with the data related to these services. With Governments across the globe, investing in IT enablement of citizen centric e-Governance services, Data Centers are becoming even more important and are forming the key component of the neural network of e-Governance services. These Data Centers are organizations in themselves. It is important to understand the factors and variables, which contribute to the efficient and effective working of these organizations, helping them, achieve their goals and serve the purpose for their existence.

This paper highlights the results of an exploratory field study of one such State-of-the-art Data Center . The results summarize the findings and factors contributing to organizational effectiveness of such Data Centers’.  

Paper Id:- 48  
Title:- UID: A cornerstone for e-government and e-governance  
Authors:- Abdullah Kammani,  Hema  Date, Rahmath Safeena  

Abstract:- ‘e-government’ and ‘e-governance’ projects are meant to provide better delivery of government services to citizens with reduced transactional costs, increased transparency and accountability of public administration. But these initiatives are most of the time underutilized or hardly empowered all citizens. Although many scholars use these terms e-government and e-governance interchangeably, they are not the same. Unique Identification number, in short called as “UID” is a recently launched ambitious step of Indian government to provide proof of identity to all its residents. This study serves two purpose, first conceptually demarcate e-government and e-governance; second discuss few ways UID can help empower the citizens, and form a cornerstone for successful e-government and e-governance operations.  

Paper Id:-49  
Title:- E-Governance in Kerala: an exploratory Study  
Authors:- Rahmath Safeena, Hema  Date, Abdullah Kammani  

Abstract:- Revolutionary developments in ICT have impacted business as well as government in a profound manner and E-governance in one of such development. Governments today are increasingly exploiting the enormous opportunities provided by ICT to deliver services in a more efficient and effective manner, which provides a more citizen-centric government and reduces the operational cost. The prowess achieved through this revolution has led to exploitation of ICT by Kerala for better governance and rural development. This study deals with the assessment of e-governance projects of Kerala.  

Paper Id:- 58  
Title:- E-governance Architecture and Data Quality as DaaS-based Services: An Integrated Framework  
Authors:- Tapati Bandopadhyay, Pradeep Kumar, Anil    K. Saini  

Abstract:- E-governance architectures and frameworks usually put data quality as their top priority in the requirement specifications. Data quality, especially in the context of e-governance systems, is not a static but a dynamic parameter, it being affected by the time-relevance and temporal and other kinds of functional as well as behavioral changes in the data. Therefore, data quality in the context of e-governance projects cannot be seen as a “data-as-a-product’s parameters, but the quality and rigor of the data capture processes, data quality assurance processes, data governance and data loading processes will impact the data quality in this context. Accordingly, for effective e-governance framework, it is imperative that it should rely on high-quality and quality-assured data, and that quality assurance has to come from robust, quality-driven data processes. Data-as-a-Service is built on the concepts of Service-oriented-Architecture, where the best-in-class, robust data services are available as standard service modules in a services repository. If an e-governance architecture or framework is integrated to these services then data quality assurance processes thus implemented will be the hither-to tried-and-tested, best-in-class processes and practices. This in turn will ensure the quality of data residing in and used by the e-governance projects. This paper builds up such an integrated framework on DaaS-based data quality assurance services and an example e-governance architecture that has become a common, established standard.  

Paper Id:- 130  
Title:- Architecture of Intelligent Decision Support System for DataWarehouse  
Authors:- Rajeshkumar Chavan, Dr.Bandu Meshram  

Abstract:- In this paper, having detail architecture of DSS, we simply introduce some new types of intelligent decision support system, such as group decision support system, distributed decision support system, intelligent, interactive and integrated decision support system and intelligent decision support system based on knowledge discovery. Intelligent system following modules creating datwarehouse and apply mining algorithm for reporting analysis and then intelligent decision support system based on natural language understanding is discussed in detail. paper propose a new architecture of decision support system which integrates data warehouse, knowledge warehouse and model warehouse as the infrastructure of the decision support system. Its features, the new concept of model warehouse and the critical technologies of realization are described in details. The research of intelligent decision support system combining neural networks have a highly theoretical and practical value, and becomes one of decision support system's research fronts. We refer to a decision support system based on flexible architecture able to discover the knowledge in a distributed and heterogeneous multi-organization environment.  

Paper Id:-53  
Title:- Next Generation Health Care Solutions (NGHCR)  driven by  ICT and Wireless Medical  Applications.  
Authors:- Prof. Ramesh Muthuswamy, Aiswarya  S, Dr. Kala  Seetharaman  

Abstract:- This paper outlines the convergence of ICT advances and their applications to the healthcare sector in India . These advances arise from the confluence of events, tensions and needs identified by users - those who consume and provide healthcare. By working in partnership with end users, ICT solution companies are combining their expertise spanning health and information technology to meet these challenges. Examples of creative ICT solutions in health are discussed to highlight the importance of strategies that are clinically-driven, community-focused, and market-based. These user-focused strategies are critical to the uptake of ICT and are positioned as a radical departure to technology-driven approaches as a fix to complex health transformation challenges. Coming along with the urgent development of wireless technology; wireless devices have invaded the medical area with a wide range of capability. Not only improving the quality of life of patients and doctor-patient efficiency, wireless technology enables clinicians to monitor patients remotely and give them timely health information, reminders, and support -potentially extending the reach of health care by making it available anywhere, anytime.

We focus on Wireless Personal Area Network technologies, WiMAX, WiFi and Zigbee. We have also investigated standards being used in wireless medical applications and location of wireless network in a healthcare system. Finally, we identify innovative medical applications of wireless networks developed or being developed in research, projects and research groups on wireless medical application, and commercial products.   

Paper Id:- 56  
Title:- TELEMEDICINE TECHNOLOGY PERSPECTIVE AND HEALTH CARE STATUS IN INDIA  
Authors:- Divya  Mohandass  

Abstract:- Telemedicine, in a broader spectrum, defines health care at a distance. Telemedicine uses  computers and telecommunication  technologies to  provide medical information and services from distant locations. Information is transferred by the use of electronic signals. It also provides a simple way , as that of two health professionals discussing a case over  the telephone,   or   as   sophisticated ,as   using satellite technology to  broadcast a consultation  between  providers  at two distant  locations, using  videoconferencing equipment.  E-Medicine  uses multimedia technology (voice, video and data) to deliver medical  services. Withthe advent of telemedicine technology , the  low  cost  of band-width and  improvement  in video and data compression   standards have increased the number and types of medical services   that   can   be   delivered   from   a distance  to include virtually every specialty. Thus,we conclude that E- Medicine  is  an  application  that  uses  a hybrid technology incorporating elements of television, telecommunication, computers, engineering  and medicine. India is characterized by low penetration of healthcare services.  80%  of  secondary  & tertiary  healthcare   facilities lie in cities and towns ,distant  from rural  India  where70%   of  the population resides.  Primary health  care  facilities  for  rural  population are highly inadequate. Despite several initiatives by the Government and private sectors,  the    ruraland  remote areas continue  to suffer from  absence  of  quality healthcare. Telemedicine attempts to narrow the gap underlying urban and rural counterparts, in terms of quality health care The current status of telemedicine in India and the future scope of Telemedicine in our country are discussed in this study.  

Paper Id:- 61  
Title:- Overcoming spatial, physical & socio-economic edge in making healthcare universally accessible to all  
Authors:- Dr SOURABH KUMAR SINHA, Dr NIRAJ DAVE  

Abstract:- Access to health care is an important component of an overall health system which has a direct impact on the burden of disease that affects many countries in the developing world. Measuring accessibility to health care therefore contributes to a wider understanding of the performance of health systems within and between countries which facilitates the development of evidence based health policies. Measuring accessibility to health care therefore contributes to a wider understanding of the performance of health systems within and between countries which facilitates the development of evidence based health policies. This paper demonstrates the hiccups & gaps of accessibility of healthcare in India with stress in use of GIS for geographical accessibility and applications in delivery of healthcare.  

Paper Id:- 75  
Title:- Sustainable approach of public health in rural India  
Authors:- Ganesh Hiregoudar, Anuradha Sen, Rajashekar H, P. Vigneswara Ilavarasan  

Abstract:- Health Care is an absolute necessity and  there is very little facilities available in rural India . As communication channels are available in rural areas, if effectively used can become very useful for public health care. In this paper we propose how ICT can be very useful in rural areas otherwise not easily accessible. ICT can provide a full range of public health support from sensitizing to delivering specialized consultation.  

Paper Id:- 77  
Title:- ICT and Improving Health Status in Remote and Difficult areas: A study of Orissa  
Authors:- Subrata Kundu  

Abstract:- Health Sector Reforms is the dominant trend across the world since 1980s. This has encouraged increasing private sector participation in health care financing and provisioning. With the liberalization of Indian economy in 1991, privatization of health care has gained momentum in the country and this trend has also affected Orissa. This paper has argued that the use of ICT in health care cannot be separated from this larger historical and public health context. Given this backdrop, the paper proposes a new model about what an ICT based application can do to improve the health status in remote and rural areas?  

Paper Id:- 81  
Title:- ICT application  in Ayurved in India  
Authors:- Anita Gautam, V K  Gotecha, Yogesh Gautam  

Abstract:- Ayurveda is one such  ancient science of health developed through the age-old research of the rishies (sages) which has its origin in India . It is the traditional system  of health care developed and followed by Indians through the centuries. The western world has started claiming some of the scriptures (which have been taken from India ) and have also patented a few. There is every  danger of many precious ancient information being claimed as their’s by the west. The knowledge  can also be patented for its commercial use. The Indian ayurveda needs to  look towards this aspect of its information resource available and also protect its commercial interests. Information Technology can be used to digitize these texts and patent them for our benefit and commercial exploitation.  

Paper Id:- 89  
Title:- E- Delivery of health services and ICT - An innovation in mobile technology for detection and management of Anemia among school children in Chittoor District ,AP, INDIA  
Authors:- Suresh Krishnamurthy, A Srinivas, Kalyani Rangarajan, S Hanuman Kennedy  

Abstract:- Health forms a major contributor to economic growth. The relationship between socio-economic development and progress in the sphere of health is of extreme importance. As a part of this research work, it is proposed to study the incidence of anemia in children and in particular school children and to develop a tracking mechanism using mobile phone technology. This application universally available mobile phone technology would contribute to e-governance and effective delivery of health services to the people even in the remotest parts of our country. An attempt is made to manage anemia among school children by developing a mobile application in areas surrounding Kuppam in Chittoor district of Andhra Pradesh,India.  

Paper Id:- 111  
Title:- Vision of India 2040: Most Powerful Country and Role of E-governance  
Authors:- Aditya  Gautam  

Abstract:- Every country needs a vision , which stirs the imagination and motivates all segments of society, government and organization to greater effort. In this paper we analysis the potential ,growth, future and the vision of the world largest democratic country, India . The factors i.e. economy, technology, globalization and energy etc. responsible for making India the most powerful country in the world by 2040. Problem faced by India to achieve the future goal and the chances and adaptation necessary to make India rich and best in the terms of Wealth, Resources, Technology etc. Role of E-governance in shaping the future of this country. The present and the estimated prospective statics of various factor and their intuition.   

Paper Id:- 112  
Title:- Open Source SOA for e-Governance  
Authors:- Rama Krushna  Das, Manas Ranjan  Patro, Ajita Kumar Misro  

Abstract:- Over the last decade, we have witnessed rapid evolution in the e-Government applications in India , which allowed millions of its citizens to access share and publish Government information. Many new web enabled applications are added everyday for improving the quality of G2C, G2G, G2B and G2E applications, making the bureaucracy transparent and efficient. Integrating these heterogeneous, distributed services to achieve interoperability of Information and Communication Technology (ICT) is the real challenge for the Government.  Service Oriented Architecture has emerged over the past several years as a preferred approach for integration of distributed e-Government applications. Some organizations has already adopted SOA in their e-Governance architecture, some could not due to high cost involved in the tools and middlewares for implementing the architecture. This paper explains how it could be helpful to use the open source SOA  tools and middlewares for adopting SOA in e-Government applications..  

Paper Id:- 115  
Title:- Government Process Reengineering: A Set of Guidelines  
Authors:- Anurag Saxena  

Abstract:- The importance of government’s process reengineering has been very well acknowledged in the existing E-Government literature. However when looked from practitioner’s point of view there is lack of guidelines on the specific attributes of a process which needs to be targeted while reengineering government’s process. In this regard, by drawing on the existing E-Government and Business Process Reengineering literature, the paper has recommended a set of guidelines for reengineering of government’s business processes.  

Paper Id:- 116  
Title:- Legal & Regulatory Issues in E-Gov/M-Gov  
Authors:- Rahul  Pastor, Dharmesh Gaur, Om prakash  Gautam, Shashank  Singh  

Abstract:- "Electronic Government" has become one of the most important issues in the transformation of the public sector in many countries and so new dispensation of e-governance requires new  set of laws. Strong and effective rules related with IT has to be formulated and strongly implemented. Security and privacy concerns have always been considered as an impediment to the use of ICT for online services such as e-government. E-government encourages transparency or openness in government system. One of the areas in which e-government  offers clear advantages and improvements is the citizen's access to administrative information. So paper deal with  these aspects.  

Paper Id:- 117  
Title:- A case for process-driven models for e-governance architectures  
Authors:- T B Dinesh, Venkatesh Choppella  

Abstract:- Because of their potentially wide impact, e-governance systems beg the question of validation.  How do we know an e-governance implementation *does* what it is supposed to do?  How do we even know *what* it is supposed to do?  Such questions are routine in the field of software engineering and are referred to, respectively as verification and specification.  Verification and specification are tied together via a model.  Software engineers call this model-driven design.  The models most suitable for e-governance are a combination of data and processes.  We introduce such a process-driven meta-model and show how it could usefully describe systems with e-governance behaviour.  

Paper Id:-120  
Title:- Green Computing: The need of the hour  
Authors:- Apratim  Bhaskar, Sharad Agarwal

Abstract:- The spread of E governance have led to environmental concerns among the stake holders. Green Computing is a buzzword in business fraternity across different industries these days. The computer manufacturing companies have begun to realise the importance of Green Computing which is not only financially beneficial but also serves the basic purpose of promoting Corporate Social Responsibility. This paper will take a look at the importance of Green computing, methods to achieve it, initiatives taken by major computer manufacturing companies and the latest development to promote green computing.

Paper Id:- 122
Title:- Domain Specific Modeling and Ontology Based Search Engine Composed Web Database for Indian Legal System  
Authors:- Dhavachelvan P, Vengattaraman T  

Abstract:- This research aims to deliver a Distributed Domain Specific Modeling Environment that includes a domain specific search engine and an ontology system for Indian Legal Domain. This new direction of combinatorial research proposal on distributed environment will facilitate the Legal Experts to create and maintain their common user centered IT environment. This environment also facilitate the ease of operation and maintenance of huge heterogeneous web-based databases of Indian Legal Systems irrespective of increasing in load and traffic in web service environments in future.

Paper Id:- 127  
Title:- Broadband as a Social Development Tool - impact on education  
Authors:- Ezhil  Buddhan  

Abstract:- The success of any country is measured by its Social and Human Development (SHD). Different methodologies and strategies are adopted and implemented to improve the Human Capital.  The buzzword of the day has been the Knowledge economy and to build it Education is one of the major factors that contribute to the development of Society. This paper analyzes the impact of education in Social Development briefly touching upon the Telecom space especially Broadband and how it provides the required environment and access for education.  Sketching on the evolution of telecom & ICT industry,  this paper studies the impact of Broadband on the education industry.  

Paper ID:- 9  
Title:- mGovernment  
Author:- SEEMA  MALIK  

Abstract:- Mobile Government is the next inevitable direction in the evolution of eGovernment. It is about modernizing the public sector organizations - hence the business processes, the work and the workers - using mobile technologies' applications and services. mGovernment is not only about technology but rather how technology revolutionizes the public sector activities and how the society adopts these technologies. mGovernment is a subset of e-government which uses information and communication technologies (ICT's) to improve the activities of public sector organization. mGovernment can help make public information and government services available "anytime, anywhere" to citizens and officials.  

Paper Id:- 131  
Title:- Generalizing Metadata Elements For e-Government In India  
Authors:- Amar Jeet Singh, Rajesh Chauhan  

Abstract:- Need for cross-departmental communication is arises as the more and more organizations become on-line. Data verification across the departments and within the department contribute major data exchange which makes government biggest user as well as the producer of information and creates inevitable need for resource discovery mechanism for easy search and discovery. Metadata plays important role in discovery and management of government resources. Metadata is the also key to interoperability. This paper aims to highlight the use of metadata in e-Government domain in the context of metadata standards used in e-Government application. It will also present overview of work which has been carried out in the UK, Australia, New Zealand, Canada and Ireland based on Dublin Core, and finally presents the metadata scenario in Indian government context on how the Metadata development can be carries out based on national e-Government policy, with metadata elements identified for general use and its schema.  

Paper Id:- 132  
Title:- Applications of Data Mining in e-Governance  
Authors:- M Hanumanthappa, Manish  Kumar, Prakash B R  

Abstract:- E-governance is the application of information & communication technologies to transform the efficiency, effectiveness, transparency and accountability of informational & transactional exchanges within government, between governments, agencies of National, State, Municipal & Local levels, citizen & businesses, and to empower citizens through access & use of information. As current e-Governance framework is based on the use of computer technologies like Internet and Intranet that has further enhanced the utility of these databases as the main supportive system for planning and decision-making. There is still a vacuum in the analysis based decision systems. Use of Historic Data: The availability of the basic data, right from the point of generation to meet the information needs at all level for all the time is still a problem in most of the government departments.  In this paper we will discuss that how Data Mining techniques can be used to solve all these issue and how it can help to improve the e-Government services.  

Paper Id:- 133  
Title:- Key distribution in PKC through Quantas  
Authors:- Aditya  Goel, Dr Rahul  Rishi, Vikas  Garg, Ashish  Tayal  

Abstract:- Cryptography literally means “The art & science of secret writing & sending a message between two parties in such a way that its contents cannot be understood by someone other than the intended recipient” . and Quantum word is related with “Light”. Thus, Quantum Cryptography is a way of descripting any information in the form of quantum particles. There are no classical cryptographic systems which are perfectly secure. Quantum Cryptography utilizes the concepts of Quantum Physics which provides us the security against the cleverest marauders of the present age. Both the parts i.e. Quantum Key distribution and Information transference from Sender to Receiver are much efficient and secure. It is based upon BB84 protocol. It can be of great use for Govt. agencies such as Banks, Insurance, Brokerages firms, financial institutions, e-commerce and most important is the Defense & security of any country.  

Paper Id:- 135  
Title:- National Authority for Unique Identity Project: Opportunity or Challenge  
Authors:- PRIYANKA GUPTA, ANITA  VENAIK

Abstract:-  

Paper Id:- 136  
Title:- Integration and Diffusion of Internet Technology Technologies in Supply Chain Management  
Authors:- GANESH P. SAHU, DEEPAK KUMAR SINGH  

Abstract:- The prime reason for the popularity of integrated supply-chain management (SCM) is that Internet Technologies have made supply-chain coordination a viable managerial and strategic option. Building on research in the areas of management information science, supply chains, and organizational innovation, this study explores the use of Internet Technologies for organizational SCM. Based on an extensive survey of North American organizations, it investigates the assimilation of Web technology systems into internal supply chain functions and their external diffusion into interorganizational supply-chain networks, and also explores the relevant environmental determinants. The findings suggest that internal assimilation and external diffusion of Web technologies both significantly affect the benefits realized by SCM. Supplier interdependence and information technology (IT) intensity are important environmental factors affecting external diffusion. Organizational factors, such as centralization and formalization of the IT unit structure and high levels of managerial IT knowledge, are significant drivers of Web technology assimilation in the SCM function.  

Paper Id:- 144  
Title:- Open Source Platforms for sustainability in e-governance  
Authors:- Tanushree Bhatnagar, Dr. A.N Jha, Prof. H.K Singh  

Abstract:- Open source software ( OSS ) is computer software that has its underlying ‘source-code’ made available under a license. This can allow developers and users to adapt and improve, Change and Modify it. Most of the free software’s are either freely (zero-price) downloadable from their developers website or are priced much cheaper than their proprietary software counterparts. Since the source code of free software is available to the user there is a decreased dependency on imported technology and skills. OSS is more reliable and secure. Shifting to free software in e-governance is a winning proposition for India The purpose of this paper is to educate the knowledge worker on the benefits of using open source software  and  its sustainability in the organizations.  

Paper Id:- 72  
Title:- Mobile Technology in Microfinance: Reaching the unreached for empowerment  
Authors:- Shubham Goswami  

Abstract:- Micro Finance is emerging as a powerful instrument for poverty alleviation in the new economy. New technology like cell phones and the internet, combined with the entry of major banking institutions, are creating significant excitement in the field of micro finance. Mobile phone has the potential to ensure access to financial services to poor and unreached. This paper seeks to examine the impact of mobile technology on micro finance with respect to poverty alleviation and socioeconomic empowerment in rural. Paper suggests future directions and measures to reach low-income customers in developing countries.  

Paper Id:- 78  
Title:- Microfinance: Understanding Innovations with OTF Model  
Authors:- Seema Sahai  

Abstract:- There are wide ranging innovations taking place in Micro finance sector. these innovations relate to all the area of sector- organizational changes, technological changes and financial changes. The reasons for innovation can be attributed to the market forces that are present. This market is enabled by government as well development agencies around the world. it is a win win situation for private players involved as well as for poor. But market forces need to be duly regulated to ensure that microfinance does not cost poor heavily.  

Paper Id:- 123  
Title:- “MITRA - Mobile Phone based Framework for provision of Microfinance services in Dungarpur District of Rajasthan”  
Authors:- Vijay Pratap Singh Aditya, Rohit  Magotra, K Sasi Kumar, Devi Lal Vyas  

Abstract:- Ekgaon has developed an mobile phone based integrated open-framework “MITRA - Self Help MIS”, of field based monitoring, transacting and real-time interaction system for addressing service gap for SHGs modeled grassroots financial institutions.  

Self Help MIS framework has been evolved around a shared services infrastructure model designed to help MFIs, Banks, NGOs having SHG based microfinance programmes, to reduce operating costs, streamline lending processes, broaden product and service portfolio, scale rapidly, and integrate with formal banking system enabling total financial inclusion. A technological solution such as MITRA Self Help MIS that aims at strengthening the financial service delivery allowing “financial independence” of the SHG-Federations would go a long way in developing self-sustaining decentralised financing institutions.

MITRA Self Help MIS is being implemented with PEDO, Dungarpur, Rajasthan in India and is supported by Department of Information Technology (DIT), Government of India, in collaboration with UNDP, New Delhi and managed by NISG, Hyderabad .  

Paper Id:- 138  
Title:- An Antiphishing Strategy based on Voice and Image  
Authors:- Aruna Kumari Devarakonda  

Abstract:- Phishing is the act of tricking someone into giving out confidential information. The term has evolved over the years to include not only obtaining user account details but access to all personal and financial data. In the case of a bank, it would be financial information that could be used to withdraw money from an account. The most common way in which phishing works is by sending an email to user. This mail could request the user to update or verify the account information by clicking on a link. The page that appears on clicking the link will look very similar to the bank's website, and the user will be asked to provide details such as his account number, username, password, personal identification numbers, credit card or debit card number. If user punches in any information on this website, it will captured by the phishers. This paper presents a two-factor authentication solution, which aims to protect users against email phishing attacks. Main key words which are used are a user ID and password which is given by the user with his unique voice identity and an image sent by the bank. An e-mail that a bank sends to user contains a pre-selected image which the phisher couldn’t have, that the user chose when setting up the account. This proves to the user that the e-mail came from the bank or business, not a phisher, and that it is safe to use the provided link. The user is asked to provide his User ID, password and his unique voice ID. This voice ID is already trained to the system of the bank. This is verified with the voice ID given during the login time. When the received password along with unique voice ID is accepted, user is allowed to access the Web site.  

Paper ID:- 31  
Title:- Applications of Data Mining in e-Governance- A case study of agricultural bank loans  
Authors:- M Hanumanthappa, Prakash B R, Manish Kumar  

Abstract:- E-government is a modern way that government department provides services for the public. The level of e government development is an important standard for a national information, e-government can improve government management efficiency, so it is very important that how to improve the public service by the public’s need to e-government’s development. In this paper applies data mining technique for banks in India pertaining to the agricultural production loans given to farmers in Karnataka, This paper sets out to make a comparative evaluation of classifiers in the context of banking to maximize true positive rate and minimize false positive rate of defaulters.  

Paper Id:-47  
Title:- ICT & Microfinance - A Case Study of MFBs in Pakistan  
Authors:- Umar  Rafi  

Abstract:- This paper attempts to describe the Information & Communications Technology (ICT) systems landscape for Microfinance Banks (MFB), highlighting its differences and similarities with that of Conventional banks, by using as an example, the steps taken by certain MFBs in Pakistan . In doing this, it will also provide an introduction to the current state of Microfinance banking in Pakistan, and  provide possible best practices for MFBs that are making future ICT decisions.  

Paper Id:- 62  
Title:- A Narrative Review: Information Technology (IT) Use for the Management of Chronic Diseases  
Authors:- Shubhendu  Pathak, Candice Presseau, Ilene Hollin, Nishita  Rai, Rose Fox  

Abstract:- Healthcare information technologies (HIT) have the potential to improve the chronic care model and can be even more effective when integrated and offered as an end-to-end management solution, transmitting data and/or information to and from the patient. Efforts to further develop and integrate HIT have been met with financial obstacles, lack of evidence, and cultural hindrances. This review examines the literature to determine which HIT solutions, for the purposes of chronic disease management can be integrated most effectively, thereby allowing efficient and effective data collection and transfer that will be easily adoptable for patients and medical professionals  

Paper Id:- 85  
Title:- DETERMINANTS OF EPIDEMIC SUSCEPTIBILITY AND THE ROLE OF ICTs :  A PRELIMINARY FRAMEWORK FOR ACUTE TYPE RESPONSE IN KERALA STATE  
Authors:- Poornima Narayan R, Chandana Unnithan R, Ajit Babu N  

Abstract:- Abstract: In a developing nation such as India , the national government is pursuing the pathway of ICT supported decentralized programs, to combat endemics, in the social contexts of each State. The State of Kerala, which has been an exemplar for development, has become susceptible to endemics, brought in by urbanization and non-resident Indian population and compounded by environmental disasters. In this paper, the authors contend that the psyche of the community which has changed from social amity to self-interest need to be re-awakened with the power of ICTs and Internet, so as to efficiently combat endemics. The authors also propose a preliminary framework for emergency responses based on existing ICT systems, recommended by the national government, to suit the context of the State.  

Paper Id:-90  
Title:- e-Health: A Speedier Vehicle for Health Services Delivery in Rwanda  
Author:- Ms.B.Punitha Lakshmi, Prof. B. Rama Rao  

Abstract:-  According to CIA Website , Rwanda , a East African country occupies 28th and 37th  places with reference to HIV/AIDs prevalence and related deaths’s respectively. According to WHO, the current HIV/AIDs prevalence in Rwanda is 3%. But by adapting to the new methods of service delivery though ICT means, there have been some significant improvements in the health sector. The government campaign for HIV/AIDS and innovative health delivery programmes like TRACnet, OpenMRS, National Health Information Management System are helping effectively in bringing down this disease prevalence and providing quality health services to the people. Despite all the limitations such as extreme poverty, landlocked hilly country, and higher population, this country has proved its credentials as a forerunner in health services delivery using ICT means.  

Paper Id:- 91  
Title:- SAVE THE BABY GIRL - ICT Initiative to protect the girl child  
Authors:- Girish Lad, Laxmikant Deshmukh, Narendra  K Saini  

Abstract:- The gender composition in India has worsened over a period of time in last few decades. Demographically the ratio has increased from 927 females per 1000 males to 933 from census of 1991 to 2001, however this ratio is alarmingly decreasing among children in the age group of 0-6. The number of girls per 1000 boys aged 0-6 yr was 976 in 1961, 964 in 1971, 962 in 1981, 945 in 1991and 927 in 2001[Census2001]. According to the 2001 census, the sharpest decline in child (0-6 yr) sex ratio has been observed in Himachal Pradesh, Punjab, Haryana, Gujarat, Uttranchal, Maharashtra and Union territory of Chandigarh . If it continues like this, it’s going to further deepen the gender imbalance in the society. This paper briefly mentions the magnitude of the problem and an ICT-led innovative solution to the problem initiated with the Kolhapur District Administration and Magnum Opus as “SAVE THE BABY GIRL”. It discusses various aspects of the issue and the innovative ICT initiative to tackle the root cause of it.

This paper illustrates the effective solution using ICT initiative to help solving this problem to the great extends and also a tool to efficient governance.  

Paper Id:- 93  
Title:- ONLINE TRAINING IN ETHICS AND PROFESSIONALISM FOR MEDICAL INTERNS  
Authors:- CHANDRIKA RAO, RAMESH DEBUR, Shyam  prasad  

Abstract:- Ethics though integral to medical practice, is not stressed in medical education .Interns rotate in various clinical postings. It is an apt time to view ethical dilemmas. Training was on different issues in ethics and professionalism using an online resource. Online training does not require student numbers to make an effective class. Educational software used was hosted by Moodle 1.9.2.Modules and periodic assignments were uploaded  and discussions held. 74 interns enrolled in the programme. 42(56.75%) viewed the modules .28 (37.84%) answered assignments.18 (24.32%) answered the MCQ.  They believed the course prepared them to properly handle clinical situations in future.  

Paper Id:- 99  
Title:- CHALLENGES TO E-GOVERNANCE PROJECTS IN PUBLIC HEALTH CARE IN INDIA  
Authors:- ARITRA PAL, ARUNABHA BISWAS, AJITH KUMAR  

Abstract:- Although there have been tremendous improvements in Indian healthcare since 1980, several gaps still remain. In recent times, e-healthcare initiatives have become popular.  This paper presents findings from an exploratory study based on publicly available information, which provide glimpses into the variety of potential challenges that a typical e-governance project in public health care can face.  Twenty-three different challenges were categorized into five categories – technological, socio-economic, human resource, operational and strategic.  It is felt that interactions between challenges influence the success of a project and its sustainability.  It is also felt that the framework of challenges proposed in this paper can be developed into a useful tool for assessing the risks involved in a project, during the conceptualization, strategizing and planning stages.  

Paper Id:- 52  
Title:- Value and feasibility of wireless in medical telemetry: A device manufacturer’s perspective  
Authors:- Shubhendu  Pathak, Ilene Hollin, Ashley  Edwards, Jin  Wei, John  Mathew  

Abstract:- Medical device manufacturers aiming to pursue the wireless option in medical telemetry must address issues such as reimbursement, interference, packet loss of data, battery life, interoperability, and patient/physician adoption that may detract from the potential value of wireless patient monitoring. Further, manufacturers need to develop concrete strategies to identify and collaborate with potential wireless chipset providers. In this article we have summarized our research that captures the perspectives of medical device manufacturers on some of these issues and strategies. Although our research focused on the value and feasibility of wireless for pulse oximetry and electrocardiography, the two most prevalent medical telemetry applications, the results can be generalized for other wireless medical telemetry application as well.  

Paper Id:- 177  
Title:- Viability of PPP (BOOT) Model in e-Governance - An Indian Case study of eSeva in Twin cities serving urban population.  
Authors:- Deepak Chandra  

Abstract:- This paper has reported upon the progress made by first e-Governance project implemented in India . It highlights the major achievements the project made within these 10 years of working.  While it is common for Government agencies to adopt PPP (BOOT) as a model for executing similar projects which gives immense advantages in short run both in terms of finance and building ICT infrastructure. This paper identifies the impediments faced by eSeva project reaching the maturity level, and need to shift from current services of automation and digitizing to structural transformation of Government services. It also identifies the need to change from currently implemented PPP(BOOT) to PPP(JV) Model.  

Paper Id:- 153  
Title:- E-Ticketing System of IRCTC and Youth: A look at the Indian Technical Academic Institution  
Authors:- Dr. B K R  Naik, S Rameez Raja, N S Varun, S Sujay  

Abstract:- The onset of e-governance and its rapid growth and quick popularity has taken everyone by surprise. But it has also led to new innovations and simplification of the way things are done. e-ticketing is one example of flexible, transparent e-governance. The Indian railways introduced e-governance on its web portal IRCTC (Indian Railways Catering and Tourism Corporation) and since then, to now, e-ticketing accounts for almost 97% of all tickets booked online.   How has this had an impact on students in India 's famed technical institutions where students breathe technology to sustain themselves? Has this increased their travelling by the railways? Students these days are exposed to a breath-taking amount of new technologies and new inventions- do they believe the e-ticketing has all the add-ons and features it can? Do old habits die hard, and is manual booking still preferred? And more importantly is online booking convenient in hostels where servers are sometimes slow?  In short, what are the impacts of e-ticketing on students and their view of the Indian Railways- a behemoth by any standards. Does a facility, by going online make itself trendy and shed a red tape image? These are some of the questions answered and explained in this exhaustive survey conducted at the National Institute of Technology, Tiruchirappalli (NITT) is one of India ’s premier technological institutions. The survey finds that the e-ticketing mechanism is indeed very popular amongst students. The travelling patterns of students are scrutinized. It has also been noticed that given a choice, students prefer technological booking and services to manual booking.  

Paper Id:- 181  
Title:- Model of National Information Security Index Construct in Indian Context  
Authors:- M M  Chaturvedi, M P Gupta, Jaijit Bhattacharya  

Abstract:- Identification of Indicators of Information Security effort at national level can lead to their measurement and subsequent computation of National Information Security Index (NISI). Periodic evaluation of NISI can help the national governments to assess the information security preparedness of the nation and can be used to take informed decisions about future policy and strategy corrections. It is imperative that identified indicators satisfy the face and content validity of the National Information Security construct. Recent efforts by International Telecommunication Union (ITU) to model the Information security effort at national level when mapped with related work in academic literature ,industry and developed countries like USA and South Korea, who are extensively using information systems, to enumerate key Information security issues provide us a rich body of candidate issues and indicators to work on. This paper attempts to short list key issues by identifying common thread in various approaches followed by suggesting a methodology that could be used to form a valid construct for National Information Security Index. A model for National Information Security Index Construct in Indian Context is suggested.  

Paper Id:- 182  
Title:- Effective e-Governance and Development:  Case Studies from Kerala  
Authors:- Raju Narayana Swamy  

Abstract:- The advent of Information and Communication Technology (ICT) in the recent years has presented an opportunity for the IT managers and the senior officials in the government to change the way organizations leverage and value their information assets. With the ability of easy access to information mission delivery, resource management and data dissemination can be raised to levels, which were previously not at all possible. In contrasts to the private industrial and business, government organizations are measured not by profits mission. Regardless of this mission, the ability to understand the citizen and the ability to use the resources are the key factors in matching services to citizen needs.  

Paper Id:- 88  
Title:- A Study on ICT for Economic Growth in Andhra Pradesh, a State in India  
Author:- D.H. Malini,  

Abstract:- In the present century the role of information and communication technology and its advancements are bringing change in the human life. Several ICT projects have bought the change in rural India by providing reach, enhancing the base, minimizing the processing costs, increasing transparency, facilitating effective public service delivery and socio-economic structure of communities and reduce the cycle times. ICT is supporting economic development by generating ventures, increase in agricultural production, and improvements in health and education sectors, all of which promote the overall quality of life of the rural people. In the present study the effort has been made to identify the initiatives undertaken by the Andhra Pradesh state government. It evaluates the contribution of ICT for the rural people with the benefit of time and cost savings in obtaining the public services with efficiency and effectiveness and it also examinees changes in agricultural productivity and improved quality of life due to the ICT role in good governance. State Government has taken several steps to transform economy into a knowledge economy.  

Paper Id:- 110  
Title:- Empowerment of Self-employment and Income & Role of ICTs in Rural Areas by Self-Help Groups in Etah District of Western U.P.  
Authors:- Lavneet Singh, Savleen Singh, Rajeev Sharma  

Abstract:- In our country, especially in rural areas, more serious than cyclical or frictional unemployment is the occurrence of chronic under-employment or disguised unemployment. The extent of disguised employment in various parts of rural areas in India varies from 22 per cent to 56 per cent. Therefore, to seek employment this mass of work force has to migrate from rural areas to urban area either permanently or for some specific period. Micro-credit, which has provided the rural poor access to finance without the burden of collateral through Self-Help Groups, has empowered the rural folk economically and socially by promoting self-employment programmes in the rural areas. The beneficiaries of agriculture loans have given annual growth rate of about 30 per cent and that in non- agriculture loans about 44 per cent of capital assets.

SHG’s decentralized nature and theoretical independence from any one promoting agency preludes the ability to aggregate, analyze and monitor their data at a statewide, regional or national level. ICT solutions are required to capture customer details, facilitate unique identification, ensure reliable and uninterrupted connectivity to remote areas and across multiple channels of delivery, offer multiple financial products (banking, insurance, capital market) through same delivery channel while ensuring consumer protection, develop comprehensive and reliable credit information system so essential for efficient credit delivery and credit pricing, develop appropriate products tailored to local needs and segments, provide customer education and counseling, enable use of multimedia and multi-language for dissemination of information and advice.  

Paper Id:- 145  
Title:- E-GOVERNANCE IN INDIA : E-READINESS AS PER BENCHMARKING REPORTS  
Authors:- ALPANA SHUKLA RAO, D. KRISHNA    SUNDAR,  RAJLUXMI V.  MURTHY  

Abstract:- Electronic-governance has become a popular focus of government efforts. It is the use of information and communication technologies in public administration combined with organizational changes and new skills in order to improve the services. India has also taken e-governance initiative through National e-governance plan.  This paper aims to study the e-readiness and ICT diffusion as per benchmarking reports in order to find the weak areas. E-readiness being a prerequisite to e-governance, the identification of weak areas will help removing the barrier to e-governance. Access Infrastructure availability, accessibility and usage, Education sector and IT policy implementation have been identified as weak areas.  

Paper Id:- 145  
Title:- Allocation mechanism and pricing for third generation mobile telecom licenses in India .  
Authors:- Tarun Choudhary,  D. Krishna Sunder,  Rajluxmi V. Murthy, Deepali Sharma,  

Abstract:- With the liberalization and opening of telecom markets, telecom industry has been growing at a tremendous pace. The new telecom revolution is largely because of the innovations and development in wireless communications that are rooted in ICT convergence. This technology has immense potential to extend governance to citizens through e-governance or m-governance initiatives. However, the new technology comes with its own list of requirements and the first and foremost requirement for wireless communication is the availability of radio frequency spectrum. Since 3G services have already been launched in various countries and some of them are now progressing towards 4G, it becomes necessary for India to award 3G telecom licenses at the earliest and provide better and additional services to the users. The most critical issue in spectrum management is fair allocation and pricing of the spectrum. Different countries have adopted different mechanisms for awarding spectrum, of which some have been successful and some have been failures.

The potential role of the government and regulations, with significant uncertainty and complexity in the nature of the interaction of large number of interrelated players makes it difficult to do spectrum valuation. It has become amply clear across the world that the best mechanism to allocate a natural critical resource as the Radio Frequency Spectrum is by auction. Critical issue for the award of 3^rd Generation Telecom Licenses in India is the determination of an appropriate auction mechanism and value of the reserve price. This paper deals with the history of 2^nd Generation Telecom Licenses in India and makes an attempt to figure out the allocation mechanism and pricing for third generation mobile telecom technology (3G) licenses in India.  

 
Paper Id:- 146  
Title:- Interoperability Measure of Government Information Systems  
Authors:- Dibakar Ray, M P Gupta, Umesh Gulla, Shefali Dash  

Abstract:- Interoperability is a very important component of delivering online integrated government services. Ability to measure the state of interoperability helps in devising strategy to improve the current state. This paper argues interoperability measure is multidimensional. Technical and Informational capability of Information systems represents Interoperation Capacity of Information Systems. Organizational and policy setup finally indicates overall level of interoperability of information systems operating within or across government departments. This paper presents attributes and an example of Interoperation Capacity Measure (ICM).  

Paper Id:- 147  
Title:- Enabling E-governance through Web 2.0: Role of ICTs in Civic Assignation   
Authors:- Indu Nair, Bardo Fraunholz, Chandana Unnithan  

Abstract:- Citizen participation is essential for progressive representative democracies. In this paper, we analyse the role of ICTs and particularly Web 2.0, in Indian Elections of 2009, to unearth if ICTs had enabled citizen empowerment and engagement, thus enabling e-democracy. We build on preliminary research over the past decade, and outline the role of Web 2.0 in the pivotal elections process using the methodological framework of historiography and critical discourse analysis.

Paper Id:- 148  
Title:- e-Governance Project Management: Sustainability and Change Management Issues  
Authors:- Dr.V.S.R. Krishnaiah  

Abstract:- The governments worldwide are today in the process of transformation by not only adopting the Information and Communication Technology  and also by interweaving the Government development processes with ICT tools to improve effectiveness, efficiency and service delivery. Electronic governance, popularly known as e-Governance, is an unprecedented opportunity for us in India to change the way the country is governed. Despite the best efforts of various government bodies, e-Governance initiatives have failed to deliver what they should have. The paper articulates some of the challenges the project managers face to keep the momentum during the roll out phase for sustaining the initial success. The paper also further elaborates the complex issues of change management to be handled sensitively during the project implementation.  

Paper Id:- 155  
Title:- SUMMIT: An Open Source Learning Management System for Research Support and Training  
Authors:- Nabeel Basheer, Alben Sigamani, Nandini  Mathur, Pranjali Rahul, Denis Xavier  

Abstract:- Division of Clinical Trials (DCT), St. John’s Research Institute (SJRI), Bangalore is conducting training programs on health research methods among health professionals of India . Our aim is to empower health professionals to design and conduct research studies which will address the problems of local importance. SUMMIT is an open source- free- online learning management system (LMS) designed and maintained by DCT to provide extensive training in health research methodology. During recent training courses SUMMIT augmented classroom training with full-text articles, presentations, additional reading materials and administrative files. Faculty directed online assignments, group discussions and feedback systems were initiated to evaluate and guide candidates at different stages of the course. SUMMIT facilitated a collaborative- blended model of learning by forming a long term relationship with candidates and faculty. Presently several health professionals in about 25 cities across the country use this LMS. In future, DCT with the support of Data Informatics Group at SJRI will be extending this facility to several more health professionals in diffenet parts of India and possible to other developing countries of Asia and Africa.  

Paper Id:-157  
Title:- Enhancing transparency in Government Organizations through governing elements akin to E-Governance and Change Management  
Authors:- Reena Sethi  

Abstract:- Lack of transparency and corruption are found at every level in most of the government departments. Fundamental cause for corruption is that people do not want to stand in long queues or shuttle from one office to another to get their jobs done, while they prefer to pay bribe. When things are controlled through a single window in RTOs or port establishments in an E-Governance environment, transparency automatically percolates down. Leakage in government expenditure and revenue earning can be plugged effectively. E-Governance results into borderless departments. In an era of globalization, we should learn from the experience of developed countries which are corruption-free.  

Paper Id:- 162  
Title:- BENCHMARKING FOR  SUPPLIER RELATIONSHIPS MANAGEMENT PRACTICES IN  INDIAN PUBLIC PROCUREMENT  
Authors:- Sudhakara Rao V, Dr. Janat Shah, Dr. Krishna Sundar D  

Abstract:- Public procurement is of immense importance for a government’s delivery system. Growth of SRM in Public Procurement is not at par with those in world class organisations. Substantial changes to SRM practices in developed countries are also being envisaged. Relevance of Social capital to Public procurement is studied and factors which could enhance it are linked to SRM activities.  There is no concept of SRM in Indian Public procurement beyond contractual obligations. This paper analyses the present levels of its SRM performance and determines scope for improvements through e-governance, with Indian Railways as a case study.  

Paper Id:- 178  
Title:- Strategy for Sustainability of Micro Pension Schemes through e-Governance-A Case of Conditional Cash Transfers for Old Age Social Protection  
Authors:- Dr. Kavim V Bhatnagar, Arpita Khare  

Abstract:- Pension in India is synonymous with Government employment and New Pension System (NPS), rolled out in May 2009, has met with limited success. Authors opine that 4 years old Micro Pension movement precede the NPS, augers well and can, with certain challenges be replicated across India. The same has been aptly exhibited by a membership of over 2,00,000 across vulnerable groups demonstrating that ‘Poor Are Pensionable’. Paper suggests that the cost of inaction from the Government is huge while the cost of timely but positive intervention with Conditional Cash Transfers (CCTs) is affordable, efficient and effective. Paper also suggests prerequisites for designing and implementation of CCTs and optimistic use of innovative means for motivation.  

Paper Id:- 179  
Title:- IMPACT OF MOBILE NUMBER PORTABILITY ON TELECOM INDUSTRY A MALAYSIAN CASE STUDY  
Authors:- Kanojia  Chandra Kumar, Vishwanath  Tiwari, Dr. Krishna Sundar D  

Abstract:- Mobile Number Portability has multifold impact in the domain of Mobile Services. The study analyzes the changing telecommunication industry. It attempts to canvass the changing consumer mindset vis a vis industry evolution for a leading Malaysian telecom service provider. This forms the foundation to understand better the change in subscribers’ mobile usage pattern that will affect the mobile services industry with the introduction of MNP. In an attempt to avoid churning and further acquire customers, the study suggests certain key ideas for Malaysian market leader to make the best use of this opportunity (and not seeing this as threat).  

Paper Id:- 180  
Title:- Making ICT Sustainable for Rural Poor: A Pilot Initiative  
Authors:- Gopal Naik, K P Basvaraj, Siddharth Joshi  

Abstract:-  

 
Paper Id:-22  
Title:- Information and Communication Technologies (ICTs) Adoption among Vegetable Growers  
Author:- Jabir Ali  

Abstract:- This paper identifies the factors affecting the adoption of Information and Communication Technology (ICT) based information system among vegetable growers in their farming decisions. The study is based on primary survey of 556 vegetable growers in six districts of Uttar Pradesh , India , conducted personally using a pre-tested structured questionnaire. The Poisson Count Regression Model (PCRM) is used to analyse the factors influencing the adoption of ICT driven information in growing of vegetables. The empirical model estimates the relationship between socio-demographic profiles of the vegetable growers and farm characteristics in adoption of ICT driven information for better decision-making. Findings of regression analysis indicate that social category and income level of the vegetable growers are important socio-demographic factors affecting the adoption of ICT based information system. Similarly, vegetable growers having small owned lands with irrigation facility, use of hired labour, adoption of processing technologies and contract arrangement for selling the vegetables are more likely to use ICT based information for decision making in vegetable cultivation.  

Paper Id:-29  
Title:- Application of Mobile-enabled Socio-economic Survey for development of a Multipurpose Airport based city Project in West Bengal, India  
Author:- Supten Sarbadhikari, Anupam  Banerjee, Raja Basu, Gora Datta  

Abstract:- The West Bengal Government is developing an Aero-city with an IT park, industrial blocks, residential complexes, schools, hospital, entertainment and recreational facilities in Andal-Durgapur. CAL2CAL was entrusted to conduct a socio-economic survey to determine profile of project affected population and provide evidence-based data for rehabilitation planning purposes. CAL2CAL analyzed and documented project requirements and defined acceptance criteria, followed by designing a questionnaire for survey using CALDSgTM and converting it to e-questionnaire for deployment in handheld electronic devices. It was evident from the Survey that the area selected for proposed multi-sector Bengal Aerotropolis Project has several merits including location advantage.  

Paper Id:- 80  
Title:- eGIF for INDIA  
Authors:- Lakshman Gugulothu, Teja Gudena  

Abstract:- eGIF requires the unique data and metadata standards for,  XML for data integration, browser interface for communication through internet using WWW. Many countries, like US, NZ, Malaysia , Thailand , Australia , Brazil , Netherlands , Norway , Denmark , Greek etc have eGIF Framework. The eGIF specifications are driven by criteria of interoperability, market support, scalability and openness, besides reducing the cost and the risk of providing services. This paper proposes a model of eGIF for India based on experience of other countries. The data standards, metadata standards, technical standards, e-Governance Architecture, various type of data standards, data standards used in industry, OSS policy issues, internationalization and localization, language technology data standards, GDSC, XML, XML Schemas, XBRL, XNRL etc necessary for the eGIF for India are discussed and recommendations made. It covers most of the salient aspects, but may not be comprehensive to cover all the aspects on eGIF.  

Paper Id:- 96  
Title:- Towards a framework for effective access to M-Government services in Rural India .  
Authors:- Krishnadas Nanath  

Abstract:- Can Information technology (IT) in general and emerging mobile technology in particular adequately armor local government units to route entire range of public services, or it is just farce nothing but day dreaming given the poor infrastructure scenarios that remained persistently weak for a long time offering little hope for a better scenario? This question is an although important but obvious one; while considerable pressure is being placed on e-government to improve for rural masses, at the same time almost no research brought out any framework for an easy understanding of the complex web of technological options available which can be explored to resolve the pressure to perform through e-government in rural segment. Using a length and breadth of studies available on rural e-government, this paper employs grid based framework to analyze the optimum technological options available to serve public services to the rural masses. A preliminary analysis brings out the fact that poor delivery of public services to rural masses in India can be attributed to the lack of fast authentication processes and the existence of countless disconcerting procedures used by different departments/entities for providing services to individuals.

The framework is helpful in further investigation of new technologies namely CAM (Tapan and Paul, 2005) and voice recognition (Ziv, 2000) for the stated purpose. The CAM is a mobile based technology utilizing the inbuilt phone device camera as an input device to scan and digitize the paper process in remote areas.  The Voice Recognition technology used is a voice based process involving landline/mobile phones for authenticating users. Fast authentication can be achieved by appointing local agents using CAM and VR technology for data collection and authentication. On the other hand existence of disconcerting procedures can be resolved by creation of Central document repositories (CDRs) where data collected by local agents is stored. Different entities like Banks, Transport Authority, Passport authority etc. can access the CDR for authenticated data and hence provide services for rural people as and when required. The framework, if applied will provide rural employment (agents) and also help bridge the digital gap in India . The framework can be applied to urban population as well; however the implementation benefits would not be the same as rural India primarily due to their easy and direct access to these services.  

Paper Id:- 97  
Title:- MAKING E-GOVERNMENT WORK: Adopting the Network Approach  
Authors:- JOYDEEP GUHA, BHASKAR Chakrabarti  

Abstract:- Much of what was promised has not been delivered by e-government. This necessitates a better understanding of the critical factors necessary for making e-government work. While a number of factors are known to cause e-government failure, they fail to address the core issue. Nature of modern governance implies that e-government should be looked upon as a network. Thus, application of network concepts like partner selection, achievement of network goals, institutionalisation processes, network structuring and incentive design can make e-governance projects more realistic. Adoption of process focus helps us in identifying the appropriate partners and facilitates other network processes also.  

Paper Id:- 101  
Title:- Scalable mobile information infrastructures in low resource communities  
Authors:- Kristin Braa, Saptarshi Purkayastha, Abyot Gizaw  

Abstract:- Mobile technologies offer a significant potential to strengthen health systems in developing countries with respect to community based monitoring, reporting, feedback to service providers, and strengthening communication and coordination between different health functionaries, medical officers and the community. Nevertheless, there are various challenges in mHealth, some of which we try to highlight including technological such as lack of power, social, institutional and use issues. In this paper, we review different mHealth initiatives which have started as pilots, but have not been able to scale or sustain. We also provide our case study from India which represents a scalable example for mHealth. An underlying perspective guiding this paper is to see mobile technology not as a “stand alone device” but as an integral part of the daily lives of health workers and their interactions with the health system and the community in which they are working.  

Paper Id:- 124  
Title:- N-Governance: G2N framework for Nature to Government ICT Deployment in India  
Authors:- Brij Bhushan  

Abstract:- Governments in developing countries have been emphasizing on e-Governance to use ICT for citizen centric services, transparency and improve interactions in G2G, G2B,G2C and G2E domains. G-Governance encompasses use of GIS for e-Governance while M-Governance deliberates delivery of services through Mobile Technology. Use of ICT in observing, analysing, predicting, interacting and sometimes modifying the natural processes may be described as N-Governance, the G2N interface. Such systems are in practice in the sectors like meteorology, oceanography, seismology, agriculture, forestry, environment, hydrology etc. All the infrastructure such as sensors, telecommunication systems, algorithms, software, computing, dissemination of services may be defined as N-Government. There is a need of having framework for N-Governance to reap the benefits of ICT in the delivery of services related to the nature.  

Paper Id:- 126  
Title:- FROM E-GOVERNMENT TO M-GOVERNMENT: FACING THE INEVITABLE  
Authors:- RAJA SEKHAR MAMILLAPALLI, CHETAN MEDA  

Abstract:- The changes in the Internet and World Wide Web technologies and services lead to new developments in the way e-government efforts provide services to citizens and businesses, and in the way governments handles their internal operations. One of the revolutionary developments comes from adoption of wireless mobile technologies in government related activities: mgovernment. In this paper we present technological drivers of m-government and present cases where these technologies are being used. The paper concludes with discussions of challenges for m-government implementations now and in the future.  

Paper Id:- 128  
Title:- AN ASSESSMENT  LEADING TO THE ADOPTION OF M-GOVERNANCE  
Authors:- G.P. Sahu, Manmohan Mishra  

Abstract:- In present business scenario Indian market becomes monopolistic as Liberalization Privatization Globalization  has been initiated in economy .Indian economy is   mixed in nature means number of private sectors as well as public  sectors are participating in  market which create tough competition  to survive and retain the existing market share. Now it is becoming  necessary to connect citizens, industries and government with a movable technology which must be available every where and at any time. Mobile communications and Internet technologies are enabling ubiquitous access to new e-Government services. Today, m-Government has become the centre for wide range of activities, transactions, services and information exchange. m-Government has the potential of delivering information on demand, performing transactions, but most significantly, using communications to satisfy citizens needs and want. Information of different policies, schemes and plans offered by government has  become prime importance for citizens as well as industries. m-governance is a facility to access information through mobile devices for benefit of citizens and Industries This paper  focuses on  the current scenarios of mobile technology in government activities in daily life work and its adaptation by  citizens .  Study is based on the fundamental research methodology.

 
Paper Id:-45  
Title:- Credit Risk Management in Private Sector Banks  
Authors:- Suresh N, Anil Kumar S, Gowda D.M.  

Abstract:- The paper provides the framework for quantification and management of credit risk in Banks through analyzing the relationship between the credit advances towards portfolio of occupations and NPAs of private banks. The credit advances towards Agriculture, Industry and Services in Rural, and Urban regions were considered for the study. It was found that portfolios of occupations plays significant role towards contribution of NPAs. It was observed that Banks need to diversify their portfolio to achieve a better credit equilibrium and should establish Risk Management Information System to compete in very complex global banking environment.

Paper Id:- 66  
Title:- MICROFINANCE-PLUS SERVICES -  FROM ACCESS TO IMPACT: AN EMPIRICAL EVIDENCE FROM RURAL INDIA  
Authors:- Naveen. K Shetty  

Abstract:- The importance of “financial intermediation” in attacking poverty has long been accepted. Yet, substantial challenges remain in providing affordable, useful, and sustainable financial services. Further, it is now well recognised that along with financial services, access to non-financial services is necessary for the poor to break away from the vicious circle of poverty. The advocates of microfinance argue that the access to microfinance-plus services can help reduce poverty substantially through increased income and employment. Therefore, the modern microfinance programme targets both economic and social poverty of the member-households by delivering various microfinance-plus services (holistic approach), like savings, insurance, health services, training and entrepreneurial development.

In this backdrop, the present study has tried to examine the access and impact of various microfinance-plus services in reducing economic and social poverty of the member household economy. The study showed that microfinance intervention has contributed in widening the access to credit, savings, micro-health insurance, self-employment and micro-enterprise development, and training and awareness in the member group as compared to the control group households. On the economic front, microfinance-plus services, in general, enabled the households to improve their income, assets, expenditure, employment, and housing conditions.

Further, the microfinance-plus services have also enabled the households to improve their housing conditions, which was particularly true for member group households in the study area. Furthermore, the empirical result reveals that microfinance-plus services have supported small-scale self-employment or micro-enterprise development among the member households. It is important to note that the innovation in microfinance has played a crucial role in inculcating savings and thrift habits among their members, particularly poor women. The study finds that participation in the microfinance programme also resulted in various skill enhancement trainings and awareness programmes, networking with various institutions and empowerment of poor women. Thus, the study concludes that the microfinance-plus services not only uplifted the poor from “income poverty” but also from ˜knowledge poverty”.  

Paper Id:- 94  
Title:- Massification of Microinsurance for developing  countries - Problems  and solutions  
Authors:- V N S Pavan Rama kumar  Gullapudi, Karthika Velan  

Abstract:- As per the Consultative Group to Assist the Poor (CGAP) working group on microinsurance defines micro insurance as  “the protection of low incomehouse holds against specific perils for exchange for premium payments proportionate to the likelihood and cost of the risk involved”.

In the present study, the efforts have been made to identify the microinsurance products delivery models schemes pertaining to microinsurance, massification insurance industry of India and strategies for massification.As microinsurance is the area where financial institutions,bankers and intermediaries need to play an active role to generate small financial transaction in terms of policies in other words,it is a mode of bridging gap between low income group and financial institutions for payments of proportionate amounts in the form of premiums to cover risk factors.  

Paper Id:- 98  
Title:- Micro Finance - "Economic stride en route for Prosperity"  
Authors:- Monalisa Das  

Abstract:- Today, even after the warm celebration of the 64th Independence Day, the country having second biggest population, a sub continental aperture and more than three hundred racial communities is suffering from the stigma of below poverty line, reduced fertility, child mortality, poor sanitation, women vulnerability, food scarcity and the matter is worsened when news papers are headlined with unemployment, social malnutrition, a school going children is deprived from education and engaged in labor work fields. The description is not befitting to a country like India , which is merely pronounced as an investment hub in the 21st century. But these are unavoidable situations experiencing only effective policies and erratic implementation. We live in a dream of economic freedom but it is yet to achieve despite of our indomitable spirit and unwavering focus. In the whole process of transferring India into an internationally acclaimed state of complete economic freedom, all financial institutions including regulatory bodies, nationalized and private banks, apex bodies, and central and state govt. are playing instrumental role to materialize the stated objective. The new unexplained agenda that is endeavoring towards poor mass, rural economy, unexplored resources, knowledge propagation, employment, justice to untouched population where economic reforms have been bypassed, and moreover a dovetail approach towards financial literacy to the exploited mass. No doubt, the discussion aims at justifying substantial role of micro finance organizations in social growth and prosperity. The authors in this context highlight the contribution of microfinance organizations for social growth and bringing economically backwards into the mainstream of economy. This paper makes a colloque of emphasizing activities of micro finance and institutional support they are getting in the upliftment of upper poor, very poor and ultra poor. The whole write-up also tries to cover the gap in knowledge by using secondary research to critically examine how information technology is used in normal finance functions and trying to project how such uses can be applied to microfinance footprints towards establishing self-reliant poor resisting poverty.   

Paper Id:- 100  
Title:- Microfinance for Poverty Alleviation  
Authors:- Melody Kshetrimayum  

Abstract:- The study aimed at finding out the contribution of microfinance in poverty alleviation. It examines the changes brought about by microfinance activities from the experiences of the NGO functionaries and the women members. Participation in microfinance activities has helped all the clients of the NGOs to increase their income and build assets but they do not have control over the decision making in their families.

Paper Id:- 149  
Title:- Women participation in Microfinance and Delinquency of Microfinance Institutions  
Authors:- Dinuja Perera  

Abstract:- Women participation in microfinance has grown over the decades by raising women empowerment and status of their lives. Though the rate of women participation in the labour force in Sri Lanka is comparatively low, majority of poor unemployed women are now gradually moving to self-employment through microcredit programmes. The researcher intended to identify the women participation in microfinance in Sri Lanka and assess how far their involvement has mitigated the risk of microfinance institutions becoming delinquent. In this study, it is concluded that microfinance institutions are mitigating the risk of delinquency by maintaining their portfolio quality with women driven microfinance.  

Paper Id:-20  
Title:- THE IMPACT OF GLOBAL RECESSION ON MICROFINANCE GOVERNANCE IN DEVELOPING COUNTRIES: THREATS AND OPPORTUNITIES  
Author:- Roberto Moro Visconti  

Abstract:- The current global recession is proving an unprecedented perfect storm and the financial crisis has affected  also the real economy , creating widespread social unrest. Microfinance institutions (MFIs) in developing countries are less affected by the worldwide turmoil, due to their segmentation and resilience to external shocks. If contagion is milder, the biggest risk is probably that of becoming out of scope, being unable to collect the much needed foreign capital at competitive costs. Recession has a big impact on corporate governance mechanisms, altering the equilibriums among different stakeholders and increasing the risk of investment returns; in such a context, any governance improvement is highly welcome and recommended. No governance, no money for growth or bare survival. In the confused phase we are living in, at the moment there are not evident winners, but the underbanked poorest, unless properly supported, once again risk to be the ultimate losers.  

Paper Id:- 163  
Title:- MICROFINANCE TO ERADICATE POVERTY IN INDIA  
Authors:- Lakshman Gugulothu  

Abstract:- Financial exclusion of poor by the banking system led to emergence of microfinance (MF) in some countries to help the poor. Though MF is taken off well in India , it has not met with the success. SHG-Bank linkage is success in India . Indentifying and targeting the poor is the challenge. MFIs plan to outreach rural poor by moving from group lending to individual lending through sustainability.

Commercialisation of Bank is a success in some countries. There is paradigm shift and many MFIs are adopting this model. Microfinance Bill has flaws and the MFI Regulations are discussed. The impact of MF and its limitations were discussed. Though MF is not panacea for poverty, it has made significant dent on poverty.  

Paper Id:- 129  
Title:- Telemedicine as a Healthcare Tool for Enhancement of Patient care and Medical Education  
Authors:- Nivedita  Kamath, Kishore Phadke, Arpana Iyengar, Anil Vasudevan, Bijo Jose  

Abstract:-Background:   Telemedicine involves the use of technology to provide health care to patients from rural and remote areas where access to speciality health care is scarce.
Objectives:  To outline the use of Telemedicine facility at a tertiary care hospital for the patient care and medical education Results: Our telemedicine unit is connected to all the 24 district hospitals in Karnataka as the main hub for Pediatrics and Pediatric Nephrology patient consultation. Since last 1 year 26 telemedicine sessions (26 hrs) are conducted with various district hospitals and also 6 telemedicine sessions (6 hrs) with Montreal Children’s Hospital Canada . Conclusion: Telemedicine is a vital tool for enabling access to health care facilities and also for providing medical education.  

Paper Id:-139  
Title:- The role of NGOs in creating Participatory Dialogic Praxis for Community Based Mental Health Care: Reflections from Field Experiences at NAMI India  
Authors:- Maheswar Satpathy  

Abstract:- The issue of mental health and related care has been largely ignored in a rapidly developing country like India . The lack of adequate professionally trained specialists and almost nonexistent institutionalized forms of care has given rise to an anomalous situation and has exposed many innocent persons afflicted with such concerns to precarious conditions. NGOs have been engaged in the development of India for ages, but recently they have included mental health in their agenda and have come up with successful interventions in the community. A user-driven momentum of community-oriented mental health care is the need of the hour. In the present paper, the author explain the role of emerging NGOs and voluntary sectors in creation of a community based mental health care through an engagement in radical participatory dialogic praxis in contiguity. The author aims to substantiate his veracity of assumption regarding the efficacy of these organizations through his experiential insights gained from NAMI India.  

Paper Id:- 141  
Title:- Measuring the Efficiency of Utilities in Transmission and Distribution Business for Power Sector - A Case Study for Andhra Pradesh  
Authors:- Umakanta Panda, Gbrk Prasad, A.R Aryasri  

Abstract:- Power Industry plays a significant role for socio-economic growth and industrial development in India , as power generation in the country is mostly generated through coal or thermal generation. The quality of power depends on efficient utilization of people, process and Technology. The paper attempts to examine the efficiency of various utilities, which are owned by Government of Andhra Pradesh. The data collected is through different databases / applications  from utilities which is consolidated in a Data warehouse at the APERC.The results obtained are through a Data warehousing Application using Oracle Discoverer over the periods considered the analysis of the results shows that there are deviations in the standards prescribed by Regulatory Commission.  

Paper Id:- 142  
Title:- Reaching Out to the Rural Indian: A Novel Way to Approach Public Health Delivery  
Authors:- Nomesh Bolia  

Abstract:- Due to lack of awareness, and the nature of profession, many rural Indians fail to procure prescribed medicines for their ailments. This despite the medicines being available locally - at the district, tehsil  centres and sometimes even the villages. A postal delivery mechanism that ensures medicine delivery at the doorstep of end users is proposed. A mathematical model is developed and analyzed to optimize the delivery. The model formulation and analysis uses well develop tools of Operations Research, and hence implementation of the proposed methodology is feasible.  

Paper Id:- 143  
Title:- R: An Open Source Alternative for Statistical Research in Public Health  
Authors:- Raghu Kumar Mittal  

Abstract:- The public health researcher essentially needs statistical tools for doing research. Analysis of data can be done by various proprietary software tools like SPSS, Stata, SAS, but these tools come at a huge cost. Nowadays, various quality open source tools for statistics are available which are free for anyone to use. In this paper, we explore the usage of such an open source statistical language called R and its viability as an alternative to proprietary software for research in Public Health.  

Paper Id:- 158  
Title:- Implementing an IT Solution for Monitoring Weight of Preterm infants in the NICU  
Authors:- Dr. Kedar Radhakrishna, Dr. Swarnarekha  Bhat, Dr. Abijeet Waghmare, Dr. Tony D S Raj  

Abstract:- Weight can be used as a screening tool to diagnose nutritional, endocrine and chronic systemic diseases in neonates. However there is no data to quantify normal growth patterns of Indian preterm Infants. Previously, studies have been conducted on discovering how to incorporate the use of Health Information Technology into systems of care. This study involves the development and implementation of software that will be used to plot the daily weight measurements of the preterm infants and represent it graphically.

A 35 bedded Neonatal Intensive Care Unit (NICU) was identified. The clinical workflow was studied and requirements data was collected. Based on these inputs, the software was designed and implemented on a test environment. Weights of preterm infants aged between 28 and 35 weeks of gestation was collected over a period of 4 months. To test the application, this data was entered into electronic forms and stored within the software application which could be easily retrieved.

The software application was able to capture, store and retrieve weight data of preterm infants accurately and was able to chart these weights in a visually appealing manner.  This software application can be scaled up to include other anthropometric measurements and also network other NICU’s to build a registry of anthropometric data for preterm infants.  

Paper Id:- 151  
Title:- Current trends in E learning for Public health workers.  
Authors:- Dr. Balasubramanyam V  

Abstract:- Medical education is an area that provides tremendous scope for computer applications. This paper reports a cumulative experience of implementing computer supplemented learning methodology in health  education in a three two decade time span starting from 1986. Almost the entire series of experiments are reported from a multimedia intensive department of Human anatomy. Software modules have been developed using Powerpoint, Adobe photoshop, Macromedia Authorware and Flash. For distributed teaching, a multimedia LAN system has been established in the department. Preliminary trials have also be taken up in the areas of web based learning. Problems of implementation of this kind of a learning system is particularly highlighted in a typical Indian scenario. By and large computer based teaching and learning finds wide acceptance amongst the student community. There is also an acute demand for development with good content and innovative instructional designs.  

Paper Id:- 54  
Title:- ROI Calculators: A Tool to Evaluate the Economic Impact of Medication Therapy Management (MTM)  
Authors:- Michelle Dembiski, Shubhendu  Pathak, Stan Kachnowski  

Abstract:- Medication Therapy Management (MTM) has been shown to improve patient outcomes, increase patient adherence to established guidelines, and increase patient adherence to medication.  To date, cost-benefit analysis of MTM programs have been minimal, and studies which have examined the economic effects of MTM have had limited sample sizes and quasi-experimental study designs. This paper will consider both the use and construction of ROI calculators in order to enable more thoughtful, scientifically rigorous, and generalizable ROI calculator creation that is applicable to various patient populations of interest. Discussion will first involve how to focus ROI calculations to the appropriate disease state, MTM intervention, and expected outcome(s). Specific topics to address will include: reconciling conflicting results in scientific literature, using international studies to determine economic impact, generalizability of published studies to the target population, determining costs to employers, and tailoring the tool for use in instances where supplementary data is available.  

 
Paper Id:- 57  
Title:- Public Safety: Secured Emergency Integrated Communications Network - Issues and Challenges for M-Government  
Authors:- Dr. Velemala Ranga Rao  

Abstract:- Disaster comes without notice, when unforeseen natural calamities or man-made disasters occur, emergency service and public safety agencies, and sometimes the military are often mobilized to handle disaster recovery operations. These disaster recovery teams from different agencies are usually equipped with radio systems from different manufacturers, frequency bands or types. The tragic Mumbai 26/11 highlighted the problems of communication between wireless networks of different public safety departments/agencies. This incident underscores the critical importance of effective emergency communication systems among various public safety agencies related to the Air (Air force), Land (fire, police, health), Sea (Navy & Coast guard) and other emergency responders/agencies. These agencies currently communicate by means of various radio communication systems based on obsolete analogue technology, which is most unsatisfactory, as these systems do not provide what is currently required in terms of safety, security and operational readiness. No single technology can provide a complete solution for public safety, disaster recovery and military operations. The solution consists of a combination of the technologies; therefore there are several different combinations that can be used. The Integration of these technologies and different applications is a key-topic to be addressed to face the increasing threat of both intentional and natural disaster. Therefore a Secured Emergency Integrated Communication System (SEICS) with fast response, nation-wide coverage, high availability and security is urgently needed to eliminate a single point of failure and it is highly important for any country's critical infrastructure. The introduction of this network will provide the emergency services with a single integrated communications network as opposed to the current situation where each agency has its own dedicated radio network. In order to establish SEICS, the organizations must have complete understanding about the various wireless technologies, issues and challenges. Therefore the primary focus of this paper is to describes 1) An overview of Wireless Technology for Public Safety (WPAN, WLAN, WMAN, Satellite Technology and Public Safety Radio Systems) 2) Key issues such as Standards, Security and Interoperability) 3) Need for Secured Emergency Integrated Communication System (SEICS) and 4) Challenges, recommendations and concluding remarks. This paper written to provide the readers will gain valuable insights into the driving forces that enable wireless technology past, present and future, issues and challenges.  

Paper Id:- 64  
Title:- Generalized Software Process Model For Software Used In E-Governance  
Authors:- ARCHANA   BHATNAGAR, Dr. VIJAY SINGH  RATHORE  

Abstract:- There are various models in software engineering which impose a structure on the development of a software product. Software system undergoes many stages during the lifecycle and the software process models specify standard format. This paper presents a software architecture for a generalized process model. It begins by examining various standard and traditional software engineering process models thereby evaluating the need for an efficient and improved form of new software dvelopment method. The benefits and shortcomings of the existing traditional models are considered followed by the architecture of the new model.  

Paper Id:- 166  
Title:- Promoting transparency and efficiency in Public Procurements: e-Procurement Initiatives by Government of India  
Authors:- Prabir Panda, GP Sahu, Pramod Gupta  

Abstract:- The purpose of this paper is to study various e-procurement initiatives of Government of India and ascertain the importance of these measures in public procurements. The paper also aims to explore the ways in which these  e-procurement initiatives would result in cost savings to exchequer by increasing operational efficiency, transparency, competition among bidders and organizational effectiveness during the recessionary times, especially through automation of manual processes. The research methodology followed included analysis based on an elaborate study of various government policies and guidelines and their impact. Fact findings are provided through journal articles, information hosted on government portals, statues, rules, regulations and government resolutions relating to e-procurement and government purchasing. Select case studies of various successful implementations of e-Procurements in India and informal interaction with various stake holders of e-Procurement system was also undertaken. The study concludes that though National e-Government Plan has been initiated by Govt of India and various policy guidelines also exist to facilitate e-Procurement, further measures are necessary to promote and successfully implement e-Procurement for public purchases.  

Paper Id:- 174  
Title:- Decentralization of Rural Development Services through E-Governance - A Study of Anand District, Gujarat  
Authors:- T Kumar  

Abstract:- The changing governance paradigm all across the world has within it two thrusts - For E-Governance and for Decentralization of power. Examining how both these trends dovetail and reinforce each other becomes an interesting question which can have wide ramifications for e-governance policies in specific and public policy in general. This study tries to measure the impact of e-governance for empowering the different actors, viz, government employees, extra-state actors and Panchayat elected representatives located at District Head Quarters, Taluk Head Quarters and Gram Panchayat level in the rural governance service delivery systems within a single District, viz, Anand in Gujarat .  

Paper Id:- 170  
Title:- Governance, Converging Technologies and Identity in India  
Authors:-   Ravi Shukla  

Abstract:-

Paper Id:- 152  
Title:- The Impact of ATMs on the Spending Patten of Youth: A Look at the Indian Technical Academic Institution  
Authors:- Dr. B K R  Naik, S Sujay, N S Varun, S Rameez Raja  

Abstract:- The use of ATMs in technical institutions is very interesting, and for many reasons for there are many questions that tend to pop up once the use of ATMs is called into question vis-à-vis the youth. Do students intermingle, influence each other and spend more? Does technical education make students more tech- savvy? Does the location of ATMs influence the withdrawal of cash- and more pressingly, do students withdraw more frequently when an ATM is placed near their hostel or near the college shopping areas? Does the availability of a 24 hour cash source make them spend more, eat out more, and skimp less? Does the ease of transaction make parents supply more money to student (albeit lesser amounts with greater frequently of deposits)? Does the introduction of more services than just the withdrawal of money make technically aware and e-comfortable students use these services?  Do more ATMs in a limited area mean more cash withdrawn? All these questions have been deeply probed, and answered in this paper based on an exhaustive questionnaire survey conducted amongst the students of one of India ’s premier colleges - National Institute of Technology, Trichy (NITT).  This survey has also thrown up some interesting results. Most students feel they spend more due to the presence of ATMs in the campus. The popularity of ATMs seems to be on the rise- for there is a strong pitch for the inclusion of more features to the ATMs. However, and quite worringly for ATM manufacturers, there is a high incidence of technical glitches occurring. On the whole, the survey seems to conclude that while the introduction of the latest technologies in e- governance is indeed a welcome trend, to sustain the technology and adapt it to a dynamic market environment, the technology must be subjected to relentless innovation and adaptation to local requirements.  

Paper Id:- 119  
Title:- HEALTH SECTOR DEPEND UPON ICT IN DEVELOPING COUNTRIES  
Authors:- Mohammed Karim  

Abstract:- Information and Communications Technologies (ICTs) are becoming an integral part of modern-day society and for many the Internet is increasingly a part of everyday life. One of the sectors it has lot of scope to develop is the Education. It is also evident from the experience that the benefits of these technologies have contributed much in the area of healthcare. Good information and communications are vital elements in public health practice. Information underpins the assessment of health needs, the development of health strategy and the monitoring of progress. Equally, communications provide the essential links for consultation, discussion and dissemination of knowledge between health professionals, other individuals and organizations affecting health and the general public. In developing countries, lack of access to health care and inefficient delivery methods are the norm. This shortage is exacerbated by the inability of governments to devote adequate funding to their respective health care sectors. This is intensified by the multiple crises in finance, food and energy. Unsuccessful reform efforts, combined with little funding, have left billions without the ability to tap into basic health care services.  

Paper Id:- 159  
Title:- Can text messaging using mobile phones between healthcare providers be a helpful tool in reducing medical diagnostic errors in India ?  
Authors:- Dr. Ratti Bhalla, Dr. Nishanth Raghavan, Dr. Ryan Fernandez, Dr. Tony D S Raj   

Abstract:- Medical diagnostic errors in India are a significant but underemphasized and understudied area till date. Recent efforts have been made across the world to use information technology to address this issue. With increasing penetration of mobile phones in India , our aim is to probe the utility of text messaging as a means of communication among healthcare providers. Text messaging could provide an easy, effective and economical tool to prevent these errors. The purpose of this study was to evaluate existing evidence, if any, related to use of text messaging using mobile phone to prevent diagnostic errors and suggest a model which could be used in India . Scientific literature was searched to identify studies evaluating text message interventions in healthcare. Searches were also performed to determine if text messaging between healthcare providers and its role in reducing diagnostic errors. Literature was found wherein text messaging was used to monitor patient compliance, measure clinical outcomes, modify health behavior and ensure patient follow up. Our search did not find any study on text messaging between healthcare providers using mobile phones, or on using text messaging to reduce diagnostic errors. Text messaging can be used to communicate between healthcare providers at each level of the healthcare system. We described each of the steps where errors could be produced during the communication process, and developed text message based models which could be extrapolated to urban and rural healthcare scenarios in India . While text messaging provides a low cost, appealing alternative to communication between healthcare providers, legal and ethical concerns remain.  

Paper Id:- 169  
Title:- USING SELF SERVICE TECHNOLOGY - FACILITATING CUSTOMER EMPOWERMENT IN A TELEMEDICINE CONTEXT  
Authors:- Lakshmi R, Dr. P Ganesan  

Abstract:- The paper aims to investigate the implication of self service technology (SST) in facilitating customer empowerment thereby enhancing a patient’s or customer’s involvement towards ones healthcare, discussed in the context of telemedicine services. Philips et al.,(1994); Murren et al.,(1995) have pointed out that service providers of health care are waking up to the need for  viewing patients as customers. Today the customers are not only worried about the healthcare per se, but also are expressing a demand for greater convenience from their healthcare providers (Leopold et al., 1996).The Indian health scenario needs to be understood in this context. For every 1,333 Indians, one hospital bed is available and one doctor looks after the needs of 15,500 people. A huge   demand for health care services and a relative shortage of health care professionals makes it difficult for health care providers to provide consistently high levels of care. Therefore the significance of telemedicine as an alternative healthcare delivery system becomes very crucial. However, the involvement of both the customer and the health providers is essential to accept this emerging technology as a facilitator for quality healthcare delivery .Based on an extensive review of existing literature, this paper attempts to demonstrate how self service technologies (SSTs) can be used as an effective facilitator towards empowering customers in a telemedicine situation. While adding to existing literature, this paper is also expected to contribute meaningfully by sensitizing policy makers and service organizations towards an integration of available technologies to enhance customer experience.  

Paper Id:- 165  
Title:- mHealth4®: Convergence of ICT & Mobile Technologies for Rural healthcare delivery  
Authors:- Repu Daman Chand, Indra Pratap Singh, Saroj Kanta Mishra  

Abstract:- Advances in mobile communications and medical technologies has facilitated development of innovative low cost portable tele-health tools having potential in applications for rural healthcare. mHealth is the use of information and mobile communication technology to improve health systems performance. Using information and communication technologies (ICT) and especially mobile eHealth applications is a promising way of improving user-friendliness and possibly the overall effectiveness of self-monitoring. Mobility as such brings in added value of continuous availability and timely information access. One additional benefit of ICT based solutions is the possibility for various types of customization, allowing support for a wider set of application requirements than was originally planned, and meeting changing needs and targets of individuals, groups or larger user segments.   

Paper Id:- 76  
Title:- Measuring Service Quality in Health Sectors using SERVQUAL Model  
Authors:- Manigrib Bag, Chhanda Ray  

Abstract:- In recent times, the concept of patient satisfaction is the focus of attention of many healthcare organizations in the light of the fact that patient satisfaction is the main key behind the success of any healthcare organization. In another word, service quality is typically defined in terms of patient satisfaction. The purpose of this work is to measure the service quality in health sectors in India using a comprehensive SERVQUAL model. In this work, the service quality has been measured based on seven dimensions of the model, namely, tangibles, assurance, responsiveness, reliability, empathy, image and technical quality.  

Paper Id:- 137  
Title:- A FRAMEWORK FOR MOBILE BASED ELECTRONIC DATA COLLECTION IN CLINICAL TRIALS  
Authors:- Peter Wakholi, Weiqin Chen, Jorn Klungsyor  

Abstract:- Mobile devices are increasingly replacing paper-based routines as a primary data collection platform. In clinical trials, they provide an opportunity for replacing paper as source documents. In order to adopt mobile devices, there is need to address issues with electronic data capture on the mobile platform as provided by FDA guidelines, as well as process monitoring and flexible collaborations provided by paper-based routines. The paper proposes a framework for deployment of process-aware information systems for clinical trials utilizing mobile-based routines as source documents. This framework is based on the process oriented view of electronic data collection and relevant industry standards.  

Paper Id:- 161  
Title:- Case Study: Designing and Implementing an Electronic Health Record System for a Rural Mental Health Program at the Primary Health Care Centre in Mugulur  
Authors:- Dr. Sunita Byrisetty, Dr. Ramakrishna  Goud, Dr. Pradeep  Johnson, Dr. K Srinivasan, Dr. Tony D S Raj  

Abstract:- A Rural PHC had issues with provider performance, quality and continuity of care and availability of data in PHC practice. Requirement analysis was done, based on which a low cost database was created. The existing unstructured mental health care documentation was given a structured and definitive format for data collection based on the standard psychiatric case record and integrated with an ICD-10 based diagnostic guideline. Few aspects relevant to community mental health care practice were also incorporated for ensuring continued treatment. The electronic mental health record system was designed, developed and implemented. This facilitated greater provider satisfaction with the quality and continuity of care. However, the transition from the existing paper based documentation to an electronic format retrospectively was difficult as the paper records were inconsistent, incomplete and illegible at times. The positive achievements included easy storage, retrieval and overall enhanced patient care at the rural health care center.  This case scenario could be used as a model for future PHC projects to link many centers to a central server and scale up to develop a rural mental health registry and maintain interoperability between required geographical locations. A structured approach could enhance the quality of medical records; enhance research, making it a valuable source of information for healthcare delivery and public health policy.  

Paper Id:- 160  
Title:- “Evaluation of User Satisfaction on a Touch-Screen Health Information Kiosk”  
Authors:- Tony D. S. Raj, Allen Prabhaker Ugargol, Dhinagaran D  

Abstract:- Computer-based health information kiosks are being introduced for providing health information to patients. The objective of this study was to evaluate user satisfaction on a computer-based touch screen health information kiosk that we had developed for its ease of use, appropriateness and usefulness. Fifty randomly chosen patients who accessed the iHealth Desk took part in exit interviews for this pilot study. Responses were rated on a scale of 1-9 (9 being the highest) based on individual user satisfaction. 94% of patients rated the kiosk between 7 and 9 for ‘ease of use’, 90% of them rated the kiosk between 7 and 9 for feedback on screen features; 58% of them rated between 7 and 9 for ‘availability of health information’ on the kiosk; 82% rated the kiosk between 7 and 9 for ‘adequacy and satisfaction with the health information’; and 92% rated the kiosk between 7 and 9 for ‘overall satisfaction’ with the kiosk. Ease of use, easy navigation, availability of information sought and the adequacy of health information available were important for user satisfaction with the health information kiosk.  

Paper Id:- 172  
Title:- MEDICAL SIMULATIONS- A  ROAD MAP FOR BUILDING  LOW COST SIMULATORS  
Authors:- Dr. Murugankutty Gopalan  

Abstract:- *" Medical Simulation is a technique - to replace or amplify real experiences with guided ones that evoke or replicate substantial aspects of the real body facts in a fully interactive manner."
* Simulation training is first and foremost about enhancing the learning environment 
* To get started : for skills training- low-fidelity -mannequins can  be used,then advanced ones for full scale Simulations 
 * Imported mannequins are of very hight cost,available only in few centers in India .
 * With sufficient funding and other resources, High fidelity mannequins  can be prepared inhouse,using Indian raw materials and technologies, at affordable cost for Medical Education in India.  

Paper Id:- 167  
Title:- Clinical decision support systems  - An user’s report  
Authors:- Dr. V Balasubramanyam, Dr. Rema Devi  

Abstract:-  

Paper Id:-42  
Title:- PUBLIC HEALTH DELIVERY SYSTEM & E-GOVERNANCE - A STUDY ON ''RAJIV AROGYA SRI SCHEME IN ANDHRA PRADESH”  
Authors:- BYRAM  ANAND, perumalla  varalaxmi  

Abstract:- India ’s population is about 108 crores, nearly 75% of the population lives in rural areas. The government has taken initiative steps to provide medical and healthy services for the public and made the inclusive growth in health services for the public. Information and Communication Technologies (ICTs) have an ever-growing impact on our working and private lives, and the healthcare sector is no exception. It is the government which has to make policies in favour of the public for involvement. There are strong links between poverty and ill-health. Ill-health creates immense stress even among those who are financially secure and can drive those who are not poor into poverty. There is a gender dimension to ill-health for while women and girls provide home-based care for those who are ill; their health care needs are often neglected. Healthcare is one of the major focus areas that have come under the scanner of several governance projects. Andhra Pradesh is one such state that launched an initiative as part of its e-governance project, known as Aarogyasri Health Insurance Scheme Aarogyasri Health Insurance Scheme, "The whole scheme is dependent on ICT tools. Approximately 15,000 cases, related to diseases and medical aids are solved every month under this scheme, especially for BPL people. The total budget allocated is around Rs 925 crore. Such a scheme was introduced as it was felt that patients from BPL were not able to incur huge medical expenses. Implemented in all the districts of Andhra Pradesh in five phases, the Aarogyasri Health Insurance Scheme covered heart diseases, cancer, neurosurgery, renal, burns, and poly-trauma cases. Diseases covered by National Programmes viz., TB, HIV / AIDS, Leprosy, infectious diseases, Malaria, Filaria, Gastroenteritis, Jaundice etc.Currently, Aarogyasri has no precedence anywhere in the country, and not even outside, that the scheme started with INR 50 crore budget in 2007, which was further increased to INR 450 crore in 2008-09 and now for the current fiscal year it has been sanctioned more than INR 1000 crore (possibly INR 1350 crore). With a 24x7 operational call centre, manned by 100 doctors and 1500 paramedics, telephonic medical counseling is provided through toll free numbers “ 104 and 108, and is also used for calling ambulance for emergency situations. Use of IT provides visibility, robustness, speediness and transparency in operations. Each case is traced right from the health camps and PHCs, duly integrating it with the call centre. Like any other project, Aarogyasri had its own challenges and strengths. Change management (at the lower level) and acceptance (and approval at top level) have been some of the major issues. While the scheme has set precedence in the history of providing the very basic amenity needed in human life, that is, the health care to the people under poverty line, there are some issues related with the ecology of the scheme which demands equal attention. For the growth of health sector the latest technology should be utilized. In terms of health care status, it seems that neither inward looking policies, nor globalization has performed well in India . Technology is available in India , both in terms of medicines and equipment, as are trained doctors. However, the problem is that these technologies are not in tune with our need. The choice of technology is in the hands of the multinational corporations, which dominate both the corporate hospitals Taking stock of the current prevailing situation, in the state has contemplated streamlining the medicine procurement and its supplies in government hospitals and rationalizing number of beds and other facilities. We can hope that in near time, the state government of AP, will come up with measures to fulfill the demand side requirements of the scheme and will continue to maintain the existing level of standards and regular enhancement of service delivery in Aarogyasri.  

Paper Id:- 168  
Title:- Low cost initiatives for customized analog - digital equipments for healthcare  
Authors:- Dr. V Balasubramanyam, Dr. Rema Devi  

Abstract:-  

Paper Id:-175  
Title:- Professional Students’ use of ICT: Healthy?  
Authors:- Khushbu Pandya  

Abstract:- Information and Communication Technologies (ICT) has become the world’s most important infrastructure. ICT has also been biggest cause of physical, social and mental health problems of individuals. The main objective of this paper is to study the ICT usage pattern of professional students and identify the health problems in them due to their ICT usage. In this study I have referred ‘Professional Students’ to those students who are pursuing professional studies - Management, Medicine, Dental Medicine, Physiotherapy, Pharmacy and Nursing. Survey method was used for the study. Questions related to demographics, ICT usage, awareness of health hazards, association of ICT with depression and anxiety among students were asked. The aim of this paper is to investigate whether ICT use in education is healthy or unhealthy.    

Paper Id:- 173  
Title:- ARTIFICIAL INTELLIGENCE BASED MEDICAL IMAGING - TRIALS WITH CYTOGENETICS  
Authors:- Dr. Rema Devi, Dr. V Balasubramanyam  

Abstract:- Application of artificial intelligence on medical images to enable a quicker and reliable diagnosis is now an emerging area of IT application in medical diagnostics. For example we could consider computer based systems that can identify specific cell types in a blood smear or recognize a histpapthology slide based on specific image analysis. This kind of reliable automation becomes useful when large number of samples need to be processed. As an extension, we could consider developing systems which can flag the attention of the viewer on areas that need specific attention. E.g. specific points on an X ray, CT, MRI or an ultrasound. In this background we report our experience on an interesting system namely identifying chromosomes from a spread and automatically arranging them by a well programmed computer system ( Automated karyotype system AKS ).