6th International Conference on E-Governance

ICEG 2008

Vishwakarma Bhawan, DMS, IIT Delhi, New Delhi, India

18 - 20 December, 2008

Indraprastha Institute of Information Technology, Delhi Indian Institute of Technology Delhi Hosts Computer Society of India Special Interest Group on E-governance
Supported by Government of National Capital Territory of Delhi  

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Resources & Links


Government Information Quarterly
Journal of Government Information (Now merged in GIQ)
International Public Management Journal
International Public Management Review
International Journal of Electronic Government Research
Journal of E-Government
Electronic Government, an International Journal (EG)

Electronic Journal of e-Government

Electronic Markets - The International Journal
International Journal of Government Auditing

Useful web links on e-Governance

  1. http://iceg.net
    International Congress of E-Governance
  2. http://www.psigroup.biz/megap
    An explanation of the Municipal eGovernment Assessment Project (MeGAP)
  3. http://www.psigroup.biz/megap/index.php?content= summary_wave2
    Ranking of US cities over 100,000
  4. http://www.psigroup.biz/megap/index.php?content =best_practices
    An online best practices guide
  5. http://www.psigroup.biz/megap/index.php?content =regional_analyses
    Regional assessments of three US metropolitan regions
  6. http://www.digitalpartners.org/pubs/expansive.pdf
  7. http://www.pacificcouncil.org
  8. http://http://www1.worldbank.org/publicsector/egov/
    The World Bank’s e-government page includes information and case studies from developing countries on e-government organized by country, sector or objectives as well as links to external studies on e-government, many from developed countries.
  9. http://www1.oecd.org/puma/pubs/
    The OECD’s Web site offers downloadable reports (in PDF format) on various aspects of government, public participation and ICT including, e.g. OECD Public Management Policy Brief No. 8, The Hidden Threat to E-Government: Avoiding Large Government IT Failures (2001).
  10. http://www.egovlinks.com/world_egov_links.html
    This portal offers resources on e-government including reports, news and links sorted by category.
  11. http://www.man.ac.uk/idpm/idpm_dp.htm#ig
    Two online reports that offer a framework and training materials on e-governance for development are available at this link from the University of Manchester.
  12. http://www.excelgov.org/techcon/index.htm
    The Web site for the Intergovernmental Technology Leadership Consortium of the Council for Excellence in Government has information on e-government, including public surveys from the US and an award competition.
  13. http://www.digitalgovernance.org
    Digital Governance is a project that explores and disseminates innovative models by which ICT can be used in developing countries to lead to better governance.
  14. http://sosig.esrc.bristol.ac.uk/roads/subject-listing/World-cat/polcom.html
    This site of the Social Science Information Gateway, part of UK Resource Discovery Network, offers links to numerous papers, reports, news, governmental and non-governmental organizations addressing e-government.
  15. http://www.hicss.hawaii.edu/diglib.htm
    The site for the annual Hawaii International Conference on Systems Sciences has a Digital Library with conference papers from all prior HICSS conferences which includes papers, many technical in nature, on various aspects of ICT including customer relationship management, e-commerce and ICT for healthcare.
  16. http://www.egovonline.net/
    E-gov online.The e-Government magazine for Asia and the Middle East
  17. http://egov.mit.gov.in/
    Center for E-Governance
  18. http://www.comminit.com/democracygov/
    Information related to democracy & Governance.
  19. www.iimahd.ernet.in/egov/
    Information related to E-Governance.
  20. http://www.nisg.org
    National Institute for Smart Government

Applications in India

E-governance in Andhra Pradesh
This section of the website of Andhra Pradesh showcases the various E-Governance initiatives and applications being implemented in the state. For details log onto: http://www.ap-it.com/egovernance.html

E-Governance in Ministries/Departments and State Governments
The website of the Ministry of Information Technology (MIT), Govt. of India lists briefly the E-Governance Initiatives undertaken by the various Ministries/Departments and States Governments. For details log onto: http://www.mit.gov.in/eg/ms.asp

E-Governance Related Projects

The Ministry of IT website features the E-Governance related projects undertaken by

  • TCS: http://www.mit.gov.in/eg/tcs.htm
  • C-DAC: http://www.mit.gov.in/eg/c-dac.htm
  • SHONKH: http://www.mit.gov.in/eg/protech.htm
  • IBM: http://www.mit.gov.in/eg/protech.htm
  • MBT: http://www.mit.gov.in/eg/mbt.htm
  • ORACLE: http://www.mit.gov.in/eg/protech.htm
  • NIC: http://www.mit.gov.in/eg/nic.htm
    The website carries brief descriptions of the projects and their current status.


    Gyandoot is an intranet in Dhar district of Madhya Pradesh, connecting rural cybercafes catering to the everyday needs of the masses. The web site is an extension of Gyandoot intranet, for giving global access. The site has these services to offer: Commodity/ mandi Marketing Information System; Copies of khasra, B1/khatauni and maps; On-line registration of applications; Income Certificate; Domicile Certificate (mool niwasi); Caste Certificate; Landholder's passbook of land rights and loans (Bhoo adhikar evam rin pustika).
    For details log onto: http://www.gyandoot.net


    The primary objective of the recently launched Wired Village project is to demonstrate the effective use of IT infrastructure in the accelerated socio-economic development of 70 villages around Warana Nagar in the Kolhapur and Sangli districts of the state of Maharashtra. The existing cooperative structure has been used in concert with high speed VSATs to allow Internet access to existing cooperative societies. The project aims to provide agricultural, medical, and education information to villagers by establishing networked ‘facilitation booths' in the villages.
    For details log onto:http://www.warna.com

    E-Governance in Noida city

    Compaq India has joined hands with Electronics Research and Development Centre of India (ERDCI), Noida, to set up a competence centre that would enable e-governance in Noida city and various other states. Residents will be able to pay electricity and phone bills, file I-T returns, register marriages and deaths, among other things at information kiosks located in the city. Once the project becomes fully operational citizens can pay utilities, get grievance redressal and a variety of other essential jobs through these info kiosks.
    For details log onto: http://www.timesofindia.com/120500/12info19.htm

    "RajNidhi": Information kiosks

    "RajNidhi" is a web enabled information kiosk system developed jointly by Rajasthan state's Department of Information Technology and Rajasthan State Agency for Computer Services (RajComp). Earlier on March 23, 2000, Nayla became the first village of Rajasthan to have a "Raj Nidhi Information Kiosk" when the US President, Mr. Bill Clinton visited this village to observe the functioning of a Gram Panchayat.
    For details log onto: http://www.rajgovt.org/news/RajNidhiTrg.htm

    "raj-SWIFT": Rajasthan government's Intranet

    The Rajasthan State’s Department of Information Technology (DoIT) has developed Government’s own Intranet called as "raj-SWIFT". SWIFT here stands for Statewide Intranet on Fast Track. This system which has been built using Internet technology and tools, would facilitate online data, text and e-mail communication between the office of the Chief Minister and all the 32 District Collectors on one-to-one basis, thus bringing the Chief Executive of the State and the district administration close enough to be just a mouse click away.
    For details log onto: http://www.rajgovt.org/news/nraj.htm

    Mechanism of Single Window Clearance System

    To overcome the inordinately long time required to obtain the statutory approvals/licences etc. from various government departments/agencies, the Bureau of Industrial Promotion & Office of the Commissioner (Investment & NRIs), Government of Rajasthan, has introduced a Single Window Clearance System through a Single Composite Application Form.
    For details log on to: http://www.rajgovt.org/news/singwindow.htm

    E-Governance in Panchayats in Kerala

    The website of the department of Administrative Reforms and Public Grievances, Ministry of Personnel, Public Grievances and Pensions features an article on the e-governance initiatives adopted by the panchayats in Kerala.
    For details log on to: http://persmin.nic.in/arpg/egov.htm#6

    E-Governance in Himanchal Pradesh

    Himanchal Pradesh to focus on IT-enabled services & e-governance, which would include medical transcription, call centres, data processing, back office operations and GIS.
    For details log on to: http://www.economictimes.com/050600/05econ03.htm

    Package for Effective Administration of Registration Laws Project in Kerala

    THE Government of Kerala has launched a project titled PEARL (Package for Effective Administration of Registration Laws) for computerisation of the Registration Department in the State.
    For details log on to: http://www.hindubusinessline.com/2000/08/12/ stories/141260r1.htm

    E-Governance Centre at Haryana Secretariat

    The Haryana Government has set up an e-governance centre at the Secretariat to effectively monitor information technology in the state.
    For details log on to: http://www.expressindia.com/newsline/daily/ 20000823/ige23209.htm


    Research Centres

    Centre for Electronic Governance, Ministry of Information and Technology, Govt. of India

    The MIT website features the Centre for e-governance set up by the Ministry of Information and Technology (MIT), Govt. of India. Apart from offering e-governance solutions and services, the Centre showcases applications by various IT majors like C-DAC, CMC, IQ Virtuals, Microsoft, NIC and Oracle. This list will expand soon. The Centre aims to offer services such as technical consultation, proof of concept and thematic presentations, apart from creating awareness amongst decision makers at the Central and State level and helping them in defining and implementing process and policy changes for effective e-Governance.
    For details log on to: http://www.mit.gov.in/eg/locentre.htm

    Centre for Electronic Communities
    The IBM Centre for Electronic Communities, Institute for Electronic Government, is a leadership resource in strategy, policy and development of online resources in Government, education and healthcare.
    For details log on to: http://www.ieg.ibm.com/

    Commonwealth Secretariat's Centre for Electronic Governance

    As part of its activities on Public Services Management, as mandated by the Commonwealth Programme "Towards a New Public Administration", the Management and Training Services Division of the Commonwealth Secretariat has announced the launch of a special focus centre under the name of The Centre for Electronic Governance. Currently the Centre is a virtual organisational entity. The status of the Centre's physical manifestation is the subject of discussions and consultations with a number of organisations and institutions. However, the Centre's virtual presence is to be located the following URLs, for which the website is currently under construction:

    http://www.electronic-gov.org; and http://www.elerctronic-gov.net
    For further details log on to: http://www.mailbase.ac.uk/ lists/am-political-marketing/2000-03/0005.html

    Websites of Indian central and state governments

    National Informatics Centre

    This is the site if a premier IT organization in India which provides state-of-the-art, solutions for the IT needs of the Government at all levels The NIC home page gives access to a comprehensive Directory(http://goidirectory.nic.in/) providing links to web sites of Government of India Ministries, Departments, States, Organizations, Union Territories.
    For further details log on to: http://www.nic.in/

    Government of Delhi

    The official website of the Delhi government provides a 'single window' for all the citizen’s information needs and queries regarding the various public services of the Delhi Government, ranging from obtaining a driving license to getting a marriage registration certificate made. The site provides all relevant application forms for downloading and printing.
    For further details log on to: http://delhigovt.nic.in/

    Tiruvarur district Administration

    This site is intended to assist Government departments and I.T users in various Government departments in TamilNadu and the rest of the country through online software and hardware consultancy service, free software downloads, sharing of experience in I.T development with reference to various fields in Government etc.
    For further details log on to: http://www.tiruvaruronline.com/

    The site has been designed for maximum use for District Collectors for computerizing various Government activities at district level such as Taluka (administrative unit) office automation, including land record computerization, Block office automation, DRDA automation, fair price shop computerization without use of computers or any other equipment at the fair price shop level and so on.

    Parliament of India

    Website of the Indian Parliament carries information on the proceedings of both the houses of the parliament, the Constitution of India, various budgets, resume of work, parliamentary debates, secretariats, committees and members of the houses, and links to other central and state government websites.
    For further details log on to: http://alfa.nic.in/

    Government of Kerala web portal

    This site provides access to government services by providing online application forms for services from various departments like the electricity board, revenue department, corporations, public distribution system. Besides facilitating online application for grievance redressal, the site carries information of government machinery, contact details of elected representatives and a discussion forum. It also provides links to various govt., NGOs and educational institutions.
    For further details log on to: http://www.keralagov.com/

    Rajasthan Government

    A section of the official website of the Government of Rajasthan, devoted to IT and Electronic Governance issues. For further details log on to: http://www.rajgovt.org/SovArticles.htm

    Andhra Pradesh Government

    Official website of the Andhra Pradesh Government, which describes the state's IT initiatives towards Electronic Governance. For further details log on to: http://www.andhrapradesh.com/

    Department of Administrative Reforms and Public Grievances

    This is a section of the website of the Department of Administrative Reforms and Public Grievances under the Ministry of Personnel, Public Grievances and Pensions of the Indian Government. It has well categorized links to E-Governance initiatives from around the world and a review of the Indian experience with E-Governance. For further details log on to: http://persmin.nic.in/arpg/egov1.htm

    E-Governance initiatives of Government of West Bengal

    Official site of the West Bengal Govt. features the e-governance initiatives to be undertaken by the state govt. Initially for better citizen interface the following will be emphasized for computerization, viz., vehicle registration, land records, birth and death registrations, employment exchanges, payment of excise duty, sales tax and local tax, electronic bill payment of water and electricity, computerization of health records, relevant education through internet, work of Police and Police Stations, Criminal Justice etc. For further details log on to: http://www.westbengal.gov.in/it_policy_egovernance.htm

    E-Governance in State of Madhya Pradesh

    Features IT state policies and initiatives in government by the Madhya Pradesh govt. For further details log on to: http://www.mpgovt.nic.in/it/

    E-Governance Initiatives of the Government of Maharashtra

    The site features IT initiatives proposed by the Maharashtra government. These include Computerization of Government departments with very high public contact (e.g. sales tax, revenue, health, education, irrigation, PWD, etc.), Computerization of Government departments with very high public contact (e.g. sales tax, revenue, health, education, irrigation, PWD, etc.) For further details log on to: http://www.maharashtra.gov.in/english/itpoly/itpoly3.htm

    Government websites of other countries

    South Africa. Government On-line

    This site provides access to information from government departments, provinces and other government bodies is accessible through a one-stop gateway. This enables citizens to get a comprehensive overview of information available on government web sites and quickly navigate the vast information resources available in government. http://www.gov.za/

    Costa Rice: Government Services Online

    This section of the site (the site belongs to the government in co-partnership with the private sector and civil society) enables citizens to get more information about the concerned government organizations and interact with them through the internet. http://www.costarricense.com/ing/servgob.html


    This site carries basic information on Korea, including government policies, history, culture and social affairs. It also includes a news service on current issues such as inter-Korean affairs, foreign policy, international economy, trade and domestic political and economic developments. Besides these it also features a collection of background materials and analyses on issues of current concern, links to individual websites of the Executive, Legislative and Judiciary branches of government. The site also provides links to over 11,000 private sector service in English, including sightseeing, business opportunities, and home-stays besides having other features such as periodic public opinion surveys, statistics, stocks and exchange rates, international events, etc. http://www.korea.net/

    Bahrain's e-Government Portal

    This site provides information on government ministries, cabinet affairs, labor and social affairs, Bahrain defense force, electricity and water, housing, municipalities, justice and Islamic affairs, finance, agriculture civil service bureau, oil and industry, foreign affairs, transportation, commerce, etc. http://www.bahrain.gov.bh/english/index.asp

    Government of Ireland

    This web site gives links to the civil and public services in Ireland, information on the Irish state, parliamentary debates, legislative information, tender information, links to political parties and members, Constitution of Ireland and allows downloading of government forms. The site also gives links to local authorities in county councils, county towns and corporations and urban district corporations. Besides these the site gives links to sites of the European Union, other governmental and international organizations. http://www.irlgov.ie/

    Government of Israel

    The Site is a one-point entry to the Israel Government sites and converges the information and services provided by the Government via the Internet. The site’s online services include government forms, tender notices, citizen’s consulting service - including aid and guidance for citizens on various matters related to various government authorities, such as National Insurance, health, housing, education, law, welfare, the military, and more. Other services include Calculator to aid in computing employee income tax, as well as detailed forms and explanations. http://www.info.gov.il/eng/mainpage.asp

    Government of Malaysia

    MCSL is the official gateway for Malaysian Government information and online services. The MCSL website is linked to all government websites and vice versa. In 1994, the Government has established Civil Service Link (CSL), a database containing public service information, which could be accessed by business communities and the general public. In line with the advancement of IT and Internet technology, the capability of the system has been upgraded to form Malaysian Civil Service Link (MCSL). Under the new concept, MCSL website was established and linked through the Internet to all Government websites. MCSL therefore forms a single main gateway for online public service information. http://mcsl.mampu.gov.my/

    Government of Punjab, Pakistan

    The website contains information about the economy, culture, government, cabinet, rules of business 1974, tender notices, application forms, functions of various government departments. The Punjab Government is planning to adopt 'SAAF Model' of E-Government. The model is devised in order to formulate a future paradigm for a stable, organised, transparent and accountable government. It also echoes the concept of public participation in the political process and its access to the information. http://www.punjab.gov.pk/

    US Federal Government

    The Government Website FirstGov provides the public with easy, one-stop access to all online US Federal Government resources. FirstGov allows users to browse a wealth of information — everything from researching at the Library of Congress to tracking a NASA mission. It also enables users to conduct important business online — such as applying for student loans, tracking Social Security benefits, comparing Medicare options and even administering government grants and contracts. http://www.firstgov.gov/

    OPEN (Online Procedures ENhancement for Civil Applications)

    An Internet portal called OPEN (Online Procedures ENhancement for Civil Applications) created by the Municipal Government of Seoul has been aimed at opening up the administrative pocedures to the public and facilitate a direct and convenient interface with the citizens for achievinglower corruption levels and increased transparency. http://english.metro.seoul.kr/government/policies/ anti/civilapplications/

    The portal explains the various elements of the anti-corruption drive, displays an anticorruption index and survey results, educates citizens on rules and procedures, and enables a real-time monitoring of the progress of an application for a permit or a license. The system publishes a variety of information related to the services, permits and licenses issued by the local government. The system was recognized as a “Good Practice” at the 9th International Anti-Corruption Conference in Durban, South Africa in 1999.

  • Affiliated Journal: International Journal of Electronic Governance, (IJEG), ISSN (Online): 1742-7517 - ISSN (Print) : 1742-7509

    Published by: Inderscience Publishers

    Journal's webpage: http://www.inderscience.com/ijeg


    Editor in Chief: Prof. Panagiotis Georgiadis, University of Athens

    Executive Editor: Prof. Dimitris Gouscos, University of Athens


    Media Partner - 

    Key Elements
    The three-day conference offers attendees a holistic educational experience, with following opportunities
    Three plenary sessions with nine keynote presentations by experts
    Six half-day Industry sessions & Tutorials
    Thirty thought-provoking sessions running along five tracks
    A Best Paper award for each track